Pay Rate: $65,000.00/Salary

Schedule: Monday - Friday (Full-time)

Job Summary:

Administers all aspects of the Integrated Facilities Engineering, Operations, Maintenance, Custodial and Related Services contract at assigned site.  Has overall responsibility on a 24/7 basis for the work to be performed.  Position requires strong interpersonal skills and compassion and respect for persons with disabilities. Must be willing to travel to the greater Baltimore area. 

Essential Functions:

Complies with all Agency policies and procedures and follows contract specifications Accepts service requests and with CA approval, provides service based on agreement Establishes and maintains positive relationships with government facility staff Oversees day to day management, operation, maintenance, repair, custodial services, and related services of the facility and grounds, all equipment and building mechanical systems, landscaping, pest control, window washing, high cleaning, floor and carpet care, trash removal,  and snow /ice removal services.    Personally observes work performed during all shifts on a regular basis Maintains records and provides required/requested reports to the COR in a timely manner Receives, records, reviews, and responds to inspection/deduction reports and all service calls and operation problems Assures that all work is completed in a timely and cost effective manner with a high level of quality Resolves quality issues through a quality control program and staff training Establishes inspection procedures and guidelines for supervisors Schedules general maintenance, carpet/floor care services and other periodic and IDIQ work Conducts safety training and implementing of safety procedures and policies Keeps SDS book current and chemical list updated Verifies equipment inventory Hires, evaluates, and supervises all staff members Trains employees to perform to contract specifications Manages personnel to ensure job completion Take corrective action to fix sub-standard cleaning procedures, processes, and misuse of materials  Consults with HR on disciplinary actions on employees for sub-standard performance and/or violating Chimes Rules For The Workplace Prepare paperwork on employees’ attendance, overall work performance, employee communications, incident reports, leave slips, return back to work issues and the coordination of shift transfers and any other paperwork that may be written during the course of the work day Train employees on new and improved policies and procedures that support job enhancement, issuance of uniforms, incentives, and process improvements for high-end industrial janitorial projects for high traffic areas Establishes training through vendors Meets with staff and subcontractors regularly to facilitate process improvement Establishes job task schedules per contract specifications Prepares schedules and maintains daily time records for staff Maintains payroll and supply costs within budget. Inventories and orders supplies and uniforms with approval of the CA Presents ideas and recommendations to Contracts Administrator based on contract needs Analyzes, reviews, and suggests solutions to operational challenges Attends meetings with government, facility, and customer representatives Meets with Facility Manager and subcontractors to review quality/contract compliance issues Observes, manages, and provides feedback to all staff to ensure accurate job completion Ensures compliance with dress code and personal hygiene standards for self and staff Complies with and ensures staff compliance with all building and security requirements Acts as supervisor, if back-up system fails Works cooperatively with HR to sustain employment for individuals with disabilities Communicates effectively with Chimes DC employees and with government staff on all work related issues Available within one hour during and after normal working hours to respond to contracting officer Attends required meetings and in-service training Works with outside agency staff and job coaches to aid Chimes employees Passes and complies with CPR/First Aid training

 

Secondary Functions:

Serves as a liaison with community agencies and job coaches to aid Chimes employees Assists in the planning and implementation of staff development programs Assumes other duties, responsibilities, and special projects as needed

                  *Duties, responsibilities, and tasks may change at any time with or without notice

Physical Abilities Needed to Meet Work Demands:

Ability to stand or walk for long periods of time Ability to go up and down stairs Ability to reach above the head, bend, kneel, stoop, and crawl Ability to lift, carry, and push up to 50 lbs. as needed Ability to work in dusty spaces or adverse weather conditions Ability to see details on the floor, above the head, or on surfaces

Job Competencies Needed for Success on the Job:                      

Ability to work independently and collaboratively with others Ability to maintain confidentiality Ability to work in a constant state of alertness and with safety always in mind Ability to communicate effectively with employees and government staff Ability to supervise and develop others Ability to make decisions and solve problems Ability to plan, implement, organize, and prioritize Ability to be flexible and dedicated to quality and customer service Ability to manage multiple tasks effectively Ability to react immediately to emergency situations Ability to analyze data and recommend corrective action Ability to read, write, and speak (communicate and relate information) English Ability to use technology for completion of specified job duties Ability to manipulate numbers Ability to maintain and submit reports, logs, and other paperwork in a timely manner Ability to understand and apply technical written material Ability to understand and comply with safety procedures and environmental requirements Ability to operate machinery without posing a safety hazard to self or others Ability to use and care for equipment and cleaning supplies properly Ability to complete tasks in a timely manner with numerous interruptions Ability to attend work regularly and remain on site for scheduled shift Ability to work a flexible schedule as required Ability to attend and participate in training and work related meetings Ability to demonstrate integrity and ethical standards in job performance Ability to deal with others in a positive, enthusiastic, respectful, and courteous manner Ability to provide guidance, direction, and technical support Ability to comply with all building, security, and company policies and procedures

Other requirements: 

Valid driver’s license from state of residence and ability to drive License must have been valid for at least 3 years If driving a 15 passenger van, must be at least 25 years old Acceptable driving record as determined by Agency’s insurance carrier and by Chimes DC policies and procedures

Essential Personnel:

This position is designated as essential.  This means that when the facility is faced

with an institutional emergency, employees in this position may be required to remain at  their

work location or to report to work to protect, recover, and continue operations at the facility.

Education:

College degree preferred Valid CPR/FA certification preferred Knowledge of green cleaning principles and CIMS certification requirements Knowledge of electronic tracking systems such as MAXIMO, SAMS, TAMS, JAMS Knowledge of regulatory standards, hospital standards, and facility management Knowledge about regulations for SDS, Fire and Safety, Hazard Communications and Bloodborne Pathogens               

Experience:

Five (5) years’ experience in managing a workforce providing services on a contract of similar scope and size Experience managing building or base operation of similar size and complexity to the site being hire for Demonstrated ability and knowledge of building service management as well as relevant equipment and chemicals and their applications Demonstrated ability and knowledge of maintenance and repair, custodial services, building alterations, and customer relations

Notes:                        

At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience

What’s in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

Medical, Dental, and Vision Insurance Flexible Spending Accounts Life Insurance Disability Insurance Paid Time Off 403(b) with Company Match Transportation Subsidy Employee Recognition Programs Referral Bonus opportunities And More!

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.

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