The Team
Delivery Management & Migration organization is leading the charge in platform consolidation efforts for ETX. Key to the success of this transformative work has been the partnership across MassMutual functions, intense focus on operational excellence, and proactive communication and change management—all of which have led to multiple consolidations executed effectively, across multiple product lines, while maintaining industry-low defect rates post consolidation.​ In support of the platform consolidate journey our enterprise objective focused on ease of doing business, we are accelerating our policy admin consolidation roadmap to lower costs, improve digital capabilities for our customers and back-office support, and reduce operational risk across all Lines of Business at MassMutual. The Migration team consists of skilled technical leads, developers, business analysts and test management and is focused on delivering our migration strategy leveraging waterfall and agile methodologies.

The Opportunity

To broaden its impact, the team has expanded its focus to accelerate our migration journey by implementing a focused set of enhancements across our people, processes, and technology to drive this transformation at scale. ​

The Impact

Leads the comprehensive delivery of face-paced project initiatives while effectively managing a matrixed team comprised of various disciplines.Oversees complex, long-term projects that involve multiple disciplines or business units.Collaborates independently and with management on high-visibility projects that span divisions and require complex coordination.Recognized as a critical resource for addressing unique or intricate technical and business challenges.Champions continuous improvement and efficiency initiatives beyond assigned responsibilities.Develops both short- and long-term project plans, establishing targets for milestones and ensuring adherence to deadlines.Collaborates with stakeholders, partners, and cross-functional teams to provide project support, resolve inquiries, assess needs, and recommend necessary changes; recognized as a key resource for solving unique or complex business issues.Facilitates effective decision-making within the team by presenting multiple options for project progression, utilizing the RAPID decision-making model.Communicates with executives and board members to ensure project alignment with organizational goals.Works closely with the team to adjust project schedules and targets in response to evolving project needs.Manages the comprehensive planning and implementation of projects, encompassing budgeting, forecasting, supplier collaboration, and project release planning.Maintains the ability to engage with all levels and facets of the organization.Demonstrates strong negotiation skills and conflict resolution capabilities.Coordinates and facilitates extensive program planning sessions, ensuring successful delivery by aligning cross-functional technical teams.Collaborates with fellow Project Managers, business leaders, technical experts, architects, developers, and vendors to ensure program strategy and execution are aligned.Drives initiatives to maintain alignment with the program roadmap while adhering to project schedules and budgets.Ability to operate independently on multiple project tasks and navigates complexities effectively.Selects, manages, develops, coaches, and motivates team members to achieve optimal performance.Coordinates technical integration across various workstreams.Supports and facilitates change management for existing and new processes.Assists in creating and providing high-level estimates for project planning purposes.Identifies and escalates risks and issues, serving as the primary point of contact for project/program escalations.Removes obstacles to empower the project team in achieving objectives and influences decision-making as needed.Assists developers in the overall delivery across systems, identifying gaps, problems, and dependencies among individual teams and systems.Identifies opportunities for improvement across teams and addresses these proactively.Facilitates program retrospectives and utilizes program metrics to support team development and tackle challenges.

The Minimum Qualifications

Bachelors degree8+ years of experience in an IT lead delivery, business analyst, technical project management, or similar role5+ years of experience in a management, leadership, or similar leading roleSignificant technical or insurance industry backgroundAbility to travel as needed to US vendor location (limited travel required)

The Preferred Qualifications

Experience with managing supplier delivery and supplier relationshipsKnowledge or experience with Mainframe / legacy systems delivery/implementationOutstanding written and verbal communication and interpersonal skillsHighly organization, collaborative individual Comfortable working in ambiguity, capable of establishing and growing functions and teams from the ground upAn action-oriented, driven, entrepreneurial mindsetCapable of leading technical teams to implement broad scope projectsSkilled in problem solving and technical analysisStrong organizational skills and attention to detailEffective relationship building skillsAbility to influence peers, leaders and business customersCollaborative team player focused on achieving personal accomplishments through making those around you successfulExperience, or working knowledge, of Financial Service concepts and business dataExperience working with Agile development processes and methodologies including Scrum and Kanban

What to Expect as Part of MassMutual and the Team

Regular meetings with the Steering CommitteeFocused one-on-one meetings with your manager and teammates via matrixed managementAccess to mentorship opportunitiesNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource GroupsAccess to learning content on Degreed and other informational platformsYour ethics and integrity will be valued by a company with a strong and stable ethical nosiness with industry leading pay and benefits

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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. EEO Statement (Opens in new window)

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Salary Range: $121,800.00-$159,800.00