Short Description:
The City of Columbus is seeking an experienced project manager to manage small to medium software development, commercial off the shelf and enhancement/upgrade projects for various departmental agencies across the City.
Complete Description:
Interviews are In Person only. Resumes are due to the manager on Friday the 16th.
The candidate will work closely with Applications service managers within the Department of Technology to implement software development, commercial off the shelf, enhancement/upgrade projects for various departmental agencies across the city. Candidate will also work closely with agency representatives to ensure a smooth transition.
Candidate is expected to work full-time on site for approximately 6 months (estimated 1080 hours). Determination of the workload after the initial commitment will be at the discretion of the Project Sponsors
Standard project management tasks that are anticipated include:
• Clear communication to all involved parties regarding timelines, expectations, etc
• Management of project schedule and finances
• Escalation of decision points to appropriate parties
• Management of scope and tasks within the program within the designated time frame
• Mediate between stakeholders and team members
• Assist with building positive working relationships between all involved parties
• Documentation of all activities, decisions, risks, etc.
• Identify resources and skill sets needed to complete all project tasks.
Qualifications include
: • Experience managing software development projects following a defined PMO methodology and SDLC. • Experience with business impact analysis, process documentation and improvement, or service level agreements. • Excellent communication, leadership, and organization skills are required • PMP certification is preferred • Ability to lead a diverse team • Ability to manage projects within a matrixed organization with resource constraints • At least 3 years of experience in a technology support operations environment • At least 5 years of experience managing small to medium projects • Excellent problem solving and analytical skills.
Preferred candidate must agree to and follow all City work rules, security and access policies, and divisional policies and procedures. Candidate must submit to a Federal and State criminal background check through the Columbus Division of Police (at the City’s cost). Additional background checks may be required as dictated by City and divisional policy.
The Program Manager directs, controls, administers, and regulates an enhancement or development program. The Program Manager is the individual ultimately responsible to the agency. The Program Manager’s primary responsibility is to drive the entire effort from start to finish. The Program Manager must ensure that the program is completed on schedule and that the final product meets the business, technical, and established quality requirements.
Years of Relevant Experience:
5 to 6 years
Preferred Education:
4 year college degree or equivalent technical study.
Role Description:
All roles specified in PM1 plus the following:
•Accountable for the approval and sign-off of the program plan with customer representatives, such as portfolio managers, and all affected program stakeholders.
•Accountable for management of scope for the program and gaining agreement and approval of scope changes with customer representatives and affected stakeholders.
•Build and maintain relationships with key stakeholders and customer representatives.
•Direct work planning and scheduling design work.
•Manage, and track the program progress against the program plan.
•Serve as the primary point of contact for all program-related issues and resolution of issues.
•Coordinate and present proposals to agencies as necessary.
•Identify and manage program risk and develops risk mitigation strategies, track to closure.
•Ensure team leads adjust and revise estimates when necessary.
•Anticipate issues and proactively address them. Resolve conflicts with sensitivity and tact.
•Coordinate the establishment of program standards and program specific procedures with team leads.
•Responsible for project compliance with standards and procedures.
•Responsible for the capture and reporting of required program management metrics.
•Responsible to tailor and baseline all program templates.
•Develop and facilitate achievement of program service commitments and performance metrics.
•Ensure that tasks provide value and support the strategic direction of the program and meet service commitments; conduct reviews with agencies.
•Accountable for the final program management evaluation review with stakeholders for approval upon program completion.
•Communicate effectively with customers and software / hardware suppliers supporting the State as appropriate.
•Identify and track issues.
•Balance workload with program members’ capacity.
•Communicate to team members how their work assignments relate to and help achieve program objectives.
•Plan program specific training and orientation needs.
Skills:
Skill
Required / Desired
Amount
of Experience
All roles and responsibilities outlined in PM1 plus the following
Required
6
Years
Experience managing software development projects following a defined SDLC methodology
Required
6
Years
Experience managing software development projects following a defined PMO methodology
Required
6
Years
Experience with Business Impact analysis, process documentation and improvement
Required
6
Years
Experience with Service Level Agreements
Required
6
Years
Experience managing projects within a matrixed organization with resource constraints
Required
5
Years
Experience in a technology support operations environment
Required
3
Years
Experience managing small to medium projects
Required
5
Years
Experience managing project finances and project schedule
Required
5
Years
Experience managing scope and tasks within a program within a designated time frame
Required
5
Years
Experience in resource management
Required
5
Years
Experience managing risks within a project plan and escalating decision points to appropriate parties
Required
5
Years
Experience with mediation amongst team members and stakeholders
Required
5
Years
Excellent problem solving and analytical skills
Required
5
Years
Excellent communication and presentation
Required
5
Years