Job title: Project Manager
Location: Delta Park, Fareham, UK
Department: Global Commercial Operations
Working hours: Monday – Friday, 37.5 hours per week (Hybrid)
(Please note: There may be a delay in application updates due to the holiday period).

A brighter future awaits you.

CooperVision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It’s more than making contact lenses, it’s about giving lens wearers freedom and confidence to move about their daily lives. We’re all about bright futures – for our people and those who wear our contact lenses.

At CooperVision, we’re big on belonging. Everyone’s contribution counts, and that’s why inclusion and diversity are so important. It isn’t just the right thing to do; it’s what makes our company the best it can be. We are committed to creating an inclusive and engaging workplace. Our Employee Resource Groups offer employees to grow within a safe and inclusive space.  So be yourself, whoever you are, and let’s achieve amazing things together.

Job summary – What to expect: 

The Project Manager will lead and oversee Commercial projects within the Global Commercial Operations department. This role involves planning, executing, and closing projects focused on optimizing business processes, ensuring alignment with organizational strategic objectives and goals, and driving measurable outcomes.

Reporting to the Global Commercial Operations PMO Director, this role supports global commercial operations across all three regions - Americas, Asia Pacific and EMEA and works in partnership with IT to ensure the relevant data, processes and systems are in place to support the commercial operations. The job holder will play an active role in maintaining alignment across the organization globally. 

About you:

Specifically, we are looking for someone who has experience with driving forward multiple concurrent projects relating to Commercial Operations, Sales Organizations (e.g. SalesForce.com, Business Processes, Pricing, Programs that provide value add customer experience), Commercial Data and Business Intelligence.

Essential Functions & Accountabilities:

Project Leadership, Planning and Execution:

Lead and manage multiple projects focused on continuous improvement from initiation through to completion, ensuring alignment with strategic goals. Develop detailed project plans, including scope, objectives, timelines, resources, and budget considerations using an appropriate project lifecycle and forecasting to this plan against variances. Coordinate project activities and resources effectively, facilitating meetings and workshops to ensure adherence to established timelines and deliverables. Apply best practice methodologies (e.g. Prince2, MSP, Waterfall, Agile, hybrid) and governance in project disciplines across the lifecycle including risk management, resource management, benefits management and financial management to lead projects, deliver project outcomes and quality measured results on time and to budget. Provide governance and assurance throughout project delivery and contributes to their review to ensure effective delivery.

Process Improvement Leadership & Optimisation:

Work closely with Business Analysts to facilitate workshops and meetings to gather requirements, identify process inefficiencies and therefore opportunities for process improvements and lead cross-functional teams to design, develop and implement innovative solutions. Utilize methodologies (e.g.  Waterfall, Agile, Lean, Six Sigma) to analyze processes, implement process improvements and drive continuous improvement efforts, ensuring best practices are adhered to.

Stakeholder Management:

Understand and map stakeholder needs to develop both management strategies and communication plans that provide management information in a timely and comprehensive manner. Engage and communicate with stakeholders at all levels, providing regular updates on project status, risks, issues and milestones, ensuring transparency and engagement throughout the project lifecycle. Facilitate collaboration across teams to ensure alignment and buy-in for projects and process improvement initiatives. Collaborate with cross-functional teams, including Sales, Marketing and Customer Service, to understand improvement opportunities and drive project success.

Benefit Management & Performance Monitoring:

Facilitate creation of high quality business cases, recognizing quantitative and qualitative benefits and ensuring they are aligned with strategic targets. Establish key performance indicators (KPIs) to measure project success and impact on business processes. Monitor project progress and performance, with particular focus on critical tasks that deliver the expected benefits, adjusting plans as necessary to achieve objectives. Track project performance against predefined KPIs and metrics, providing regular updates to management on progress and outcomes. Conduct post-project evaluations to assess the effectiveness of improvements and identify lessons learned for future initiatives.

Change Management:

Work closely with Change Management Specialists to ensure smooth implementation of process changes, including training and communication strategies for affected teams. Support the development of training materials and guides to facilitate the adoption of new processes and tools.

Documentation and Reporting:

Develop and maintain comprehensive project documentation, including project plans, progress reports, and post-project evaluations in line with department best practice and governance model. Ensure robust document management of all project artifacts throughout the project lifecycle including sign offs, approvals, decision making, change requests and transfer to BAU at project closure. Prepare and present project outcomes and recommendations through documents and presentations that are compelling and unambiguous to senior leadership and relevant stakeholders at all levels despite the complexity of the messaging.

Training and Development:

Mentor and support team members in project management practices and continuous improvement methodologies. Organize and conduct training sessions, encouraging contributions from team members to promote awareness and understanding of process improvement initiatives and identify and implement improvement initiatives. Support continuous improvement of the team through identification of lessons learned, process and template improvements and broadening of own company knowledge

Travel Requirements: 

This is a global role and as such travel is occasionally required internationally and sometimes domestically for project meetings and workshops.  On average this is around 10% of the role but can vary depending on the projects assigned.

Qualifications, Knowledge, Skills and Abilities:

Excellent analytical and problem-solving skills with the ability to think critically and strategically, using a data-driven approach to decision making. Effective communication and interpersonal skills, capable of engaging and influencing a diverse range of stakeholders at all levels across different cultures. Advanced project management skills including proficiency in project management methodologies (e.g., Waterfall, Agile, Hybrid, DMAIC), tools and software (e.g., MS Project, SharePoint, Planner, Planview, JIRA, MSOffice). Results-oriented with a strong focus on delivering value and driving continuous improvement. Adaptable and flexible, able to manage multiple projects simultaneously in a fast-paced environment, whilst adapting to changing priorities. Strong leadership qualities, fostering collaboration and motivating team members whilst able to challenge the status quo.

Experience and Education

Minimum of 5 years of project management experience, preferably in a continuous improvement or operational excellence role within a global organization. Proven track record of successfully leading cross-functional projects that drive process improvements in particular projects with a significant data integration, IT or change management element. Bachelor’s degree or higher in Business Administration, Project Management, Engineering, Operations Management, or a related field is preferred but not essential if the relevant business experience can be demonstrated. Prince2 Practitioner, APM, Project Management Professional (PMP) or equivalent certification highly desirable. Lean Six Sigma Green Belt or Black Belt certification is a plus.

What we offer:

You’ll receive competitive compensation and a fantastic benefits package including bonus, 25 days holiday, pension scheme, healthcare cover, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more!

We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we’ll give you everything you need to help you achieve yours. 

We also provide access to LinkedIn Learning to help you develop in your career and grow with CooperVision.

What you can expect:

As a CooperVision employee, you’ll be welcomed into a diverse and progressive global business. We appreciate how important fostering a diverse and inclusive culture is and how different perspectives add value and contribute to our success. With our CooperPride, African Descent, Woman’s Impact Network and Mind Body and Wellbeing Employee Resource Groups, we offer opportunities for employees to learn and grow within an inclusive and safe space.

If you like what you see, take the first step towards your Brighter Future and apply today! All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.

We operate a candidate referral scheme, so if you know anyone who could be a perfect fit for this role, please email their CV to referafriend@coopervision quoting the job reference code to enjoy a £100 voucher reward if they are successful!

Please view our careers page at https://hcjy.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1to view all other opportunities.

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