SUMMARY
Reporting to the Project Management Manager, you will lead the whole end to end execution, managing the full customer relationship during job development.
In This Role, Your Responsibilities Will Be:
Ensure the timely accomplishment of tasks (internal or external) on job critical path useful to reach the contractual agreed delivery date;Build a positive relationship with Inside Sales and Application Engineering teams;Build a solid relation with the customers during job execution;Represent the communication channel between Emerson and customers during execution phase in full alignment with relevant key account manager;Renegotiate delivery date and order value, acquire from customer formal order review;Lead the product input definition and timely alignment into IT system;Advise proactively customers about Job progress and criticalities;Directly engages the customers to solve any job related issue;Enhance job profitability through proficient change order management;Ensure, along with relevant Document Controller, timely documentation approval before starting of production, to grant flawless shop floor activities and witness tests attendance;Take the ownership for the finished goods' inventory through regular reviews;Ensure the completeness and correctness of the order to grant full customers happiness and a flawless credit receivable collection;Evaluate and discuss with customers any potential damage which can arise due to late delivery;Manage proactively any issues arising during project execution, with the support of internal involved functions, in order to meet contractual achievements and highlight to Q2C Excellence to solve them structurally.
Who you are:
You are flexible and ready to tailor your service according to the environment in which you operate, coordinating yourself with colleagues and managers. You are capable of working in every circumstance, enduring harsh conditions and challenges. You are a reliable professional, able to adjust communication content and style to meet the needs of diverse collaborators and implementing plans to achieve the desired outcomes and customers’ satisfaction.
For this Role, You Will Need:
Minimum Requirements:
Master’s degree in Engineering or equivalent experience;Good knowledge of Office Suite in particular Excel;Proficient English level;At least 5 years of proven experience
Preferred Requirements:
Certification in Project Management (PMP)Proficient Excel knowledgeSAP knowledge
Our Offer to You
Our onboarding program uses a blended learning approach to get you up and running as quickly as possible.
This position requires a combination of on-site and remote work, based on a flexible hour schedule, fitting your needs and Company targets as well.
At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, which encourages innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about this here: https://www.emerson.com/en-us/careers/diversity-and- inclusion