A global leader in publishing and education/learning solutions - seeks a Service Delivery Manager with Scrum Master or Kanban experience to aid in partnering with various stakeholders (individual contributors and C-Suite personnel) for their content platform efforts. 

Responsibilities 

Act as Scrum Master or Kanban lead to facilitate daily standups and work as the administrator of the scrum or Kanban board  Create, manage, and update project schedules and timeline  Establish, document, and manage project scope  Facilitate review with the project steering committee, key stakeholders, and project team, and gain sign-off  Identify and manage project risk  Coordinate the work across multiple projects with other project staff from various functional departments  Act as a focal point for project problem resolution and escalation  Ensure the software development quality provided and delivered meets that in the agreed plan  Communicate with stakeholders and drive the decision-making process  Establish, track, report, and update as needed on project budget, actual expenses, and forecasts of remaining expenses 

  

Qualifications 

 Education & Experience: 

Recent graduates; or Bachelor's degree or equivalent work experience (related technical training or experience preferred)   3-5 years previous project management experience   Strong Agile Scrum or Kanban project management experience required  Experienced managing multiple projects simultaneously  Knowledge of software development life cycle (SDLC) processes   Knowledge of project management methods and tools 

  

Desired Knowledge, Skills, and Abilities 

Strong analytical and problem-solving skills   Excellent organizational and coordination skills   Ability to deal effectively with change in a fast-paced environment   Excellent listening, oral, and written communications skills   Budgeting and forecasting skills   Negotiation and conflict resolution skills   Strong presentation skills   Energetic motivator that excels at managing cross-functional teams