Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest, Bureau Veritas Laboratories might be the place for you!
Imagine being surrounded by the brightest minds in the industry.
Bureau Veritas is looking for a Project Manager (CET)
Join our talented team of experts in the scientific field to advance your technical knowledge and advance your career. Every day we go beyond to deliver innovative solutions to help our clients make important decisions that directly affect the community and the environment.
We are seeking an experienced Project Manager ideally with analytical expertise in the environmental sector. Knowledge pertaining to Ontario and Canadian environmental regulations is required.
As a Project Manager, your responsibilities are:
Develop strong client relationships through top-notch customer service Act as the key liaison between the clients, laboratory and Bureau Veritas Management to ensure overall satisfaction, which is critical for the development of a loyal client base Responsible for effective daily service, satisfaction and maintenance of client accounts Respond to all client communications (telephone or email) and redirect communications to CET members as required Provide clients with technical support on their varied sampling projects Provide consultation, recommendations, data interpretation and other technical assistance to clients Remain current on the interpretation and application environmental regulations Document and ensure closure to all client complaints, CARS Stay current with all methods, corrective action requests (CARs) and management of change (MOCs) via the various reporting tools of the QSI and CRM databases Actively participate with the business development team in the development and execution of the regional sales strategies; including new account identification, tailoring services to meet client needs, and regular account reviews Work in conjunction with clients to coordinate all related project requirements Facilitate communication between clients and other laboratory departments Coordinate reports, data, billings and client requests Assist with the preparation of correspondence and reports for technical analytical data review, marketing information, and other related documentation Execute IT test plans, records results and provides feedback Effectively execute to CET key performance indicators (KPIs) Work with accounting staff to facilitate discussions on client accounts receivable concerns and assist with collection of monies owed Adhere to all Health and Safety Regulation Ensure Quality Standards are maintained Provide client feedback to the Bureau Veritas management Adhere to and participate with all QA/QC policies of the organization Engage in cross-training/career pathing to support overall success of the Customer Experience Team Other responsibilities as assigned
You are an ideal Project Manager if you have [Minimum Requirements]:
University degree or college diploma in Sciences, preferably chemistry or environmental related and/or equivalent experience. 3-5 years’ experience in the environmental industry Demonstrated success in Project Manager Assistant roles and/or experience in Laboratory Operations. Basic chemistry knowledge for application in a laboratory setting Good working knowledge of current regulations and guidelines in order to provide effective client advice. Good knowledge of computers (Microsoft Word, Excel and Outlook) Ability to communicate effectively and work collaboratively with lab operations, Business Development Managers and the CET members Good time-management, multi-tasking and priority setting skills Strong verbal and written communication skills (French is an asset) Organized, detail-oriented and focused Ability to work independently as well as engage others when required in the escalation of concerns Represents the Bureau Veritas Values and is at all times professional Should be responsible, dedicated and motivated
Must be flexible to work evening and/or weekend shifts
* Additional hourly job/shift premiums applied to this position (some conditions apply)
Bureau Veritas is a world leader in testing, inspection and certification services.
When we look at Bureau Veritas, we want to see a reflection of the communities in which we work. Inclusion is about actively involving every employee’s ideas, knowledge, perspectives, approaches and styles to maximize business success. Inclusion is about attracting new talent who will bring more diversity to our workforce, with differences in culture, professional backgrounds and beliefs.
Guaranteeing quality, ensuring Health and Safety, mitigating risks and improving performance as well as environmental protection and social responsibility … This is what Bureau Veritas is about, truly believing that it contributes to bettering society.
Blending performance & integrity, with ambition & humility, responsibility & openness, we are proud that our people leave a mark on what they do.
We respect our people and believe in our talents.
We empower them to leave their mark, working as a team for the benefit of our 400,000 clients across 140 countries.
We believe that leaving a mark is a true challenge and opportunity for every one of us, a sign of trust and impact, a bond with the future, a proof of growth and development.
Being part of the BV family, is more than just working, it’s being convinced that you will Leave your mark…. in shaping a world of trust.
Join our talented community of scientists and experts and apply today at http://bvlabs.com/careers/current-opportunities
Bureau Veritas Labs is an equal opportunity employer. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise Human Resources of any accommodations that are required. Any information received relating to accommodations will be treated as confidential.
Shaping a World of Trust