Title: Project Manager – Customer Establishment

 Reports to: Senior Project Manager Position Summary: The Project Manager (PM) holds a crucial position within the Customer Establishment division. The PM's primary responsibility is to interact directly with clients and facilities, preparing them for the on-site deployment of CensiTrac. This role involves leading and collaborating with the Censis team, while guiding each facility through the project delivery cycle of implementation. The PM is accountable for ensuring project tasks are completed in a timely manner while remaining on budget. This encompasses reporting on the progress and completion of implementations, while maintaining a high standard of quality. Effective communication with all other departments is a fundamental aspect of this role, requiring robust interpersonal and communication skills. The PM must demonstrate the ability to work cohesively within a team setting, as well as independently, to deliver solutions punctually. 

Specific Responsibilities: • Accountable for forecasting and providing updates on the status of ongoing and completed projects • Acts as the primary liaison for allocated projects • Oversees, directs, and coordinates tasks assigned to the project team • Manages the preparation and delivery of all client-related deliverables • Preserves the scope of the project • Ensures a high quality of implementations • Creates a positive and enthusiastic environment for the company, team, and product • Conducts demonstrations and in-services for clients as required • Collaborates with the Implementation Manager to arrange client training schedules • Ensures client satisfaction throughout the implementation process • Actively contributes to any project task as necessary and suitable • Engages with internal and external customers to promptly identify underlying business needs and requirements • Examines business requirements and identifies any discrepancies between client needs and the CensiTrac product • Collaborates with product owners to integrate new features into the product enhancement roadmap • Engages with stakeholders and business owners to comprehend requirements and project scope

• Provides mentorship and training to team members • Conducts annual performance reviews • Achieves performance and development goals • Provides internal support to other departments as needed or assigned; performs other duties as required • Travel requirement of up to 20% 

Qualifications: 

Required: • 5-8 years of experience implementing software • Exceptional presentation, communication, and training skills • Familiarity and ease with computer systems and common software products • Strong problem-solving skills • Well organized and detail oriented • Excellent management skills • Self-Motivated individual 

Preferred: • Certified in Project Management • Experience implementing systems in healthcare environment • Proficient in the use of Microsoft Office products, including Microsoft Project • Experience with Salesforce and/or other project management software

Education: • bachelor’s degree in business, Information Systems or equivalent experience.

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

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