**Job Title** Project Manager I-II, Emerging Technology **Job Category** Strategy **Job Description** What starts with **YOU** , moves the world! Put a LIFT in your career with Hyster-Yale Materials Handling, **(HYMH)** a world-class manufacturer of industrial lift trucks. We have an outstanding opportunity for an exceptional and talented **Project Manager I-II** **(Emerging Technologies)** based at our Greenville, NC location. **Who you are:** + You will facilitate and manage the solution delivery of emerging technology projects, ranging from Robotics and Automation, telemetry, and fuel cell technologies. + You will lead all activities to ensure the successful deployment of technology projects. + You will meet with customers to ensure project requirements and success criteria are realistically established. + You will maintain project stakeholder communications to ensure delighted customers and dealers by keeping them informed and involved with product status and opportunities for input on the solution design decisions. + You will promote the growth of existing emerging technology customers through the direct support of continuous improvement initiatives as a lead resource in providing customer performance reviews. + Customer reviews will also be a billable option available as an ongoing service to customers. + You will support departmental efforts to maintain and improve standard processes across transactional role types. + You will provide proactive support of customer concerns, while notifying management of potential risks with any assigned accounts. + You will coach and lead dealers through the solution delivery process. **What you will do:** **Solution Delivery** + Directly manage the implementation projects for HYMH emerging technology solutions. + Partner with appropriate Hyster/Yale or Dealer Channel Account management to ensure customer deliverables and expectations are being met. + Approach the goal of customer satisfaction with the team by preparing for and facilitating frequent stakeholder meetings, promptly resolving and communicating issues. + Review and confirm the customer options selected to ensure that the sales order matches the customers’ requirements. + Ensure customer awareness in areas of value and return offered by the emerging technology solutions by suggesting actionable insights on how to drive savings or operational improvement. **Project Management:** + Manage large and mid-size emerging technology projects, utilizing Project Management standards suggested by PMI. + Establish and maintain project documents. + Act as the project manager for telemetry orders as a billable option. **Perform Customer Reviews to outline:** + Impacts + Service Management + Other key areas highlighted in our emerging technology data set. **Dealer and Customer Training:** + Train dealers and customers to deliver the solution with excellence. + Develop training material and online curricula as necessary, related to project implementations and consultative support. **Improve Standard Processes:** + Participate in team discussions to discover and act upon opportunities for improvement. + Take a lead role in improving a functional area. **What you will need:** **_Project Manager I_** + BS/BA degree in a business-related field strongly preferred. + 3-5 years of relevant project management experience. + Demonstrated presentation and training experience desired. + In lieu of a degree, 7+ years of relevant experience as described above. **_Project Manager II_** + BS/BA degree in a business-related field strongly preferred. + Five or more years of relevant project management experience. + In lieu of education, 10 or more years of experience as described above. + Demonstrated presentation and training experience desired. **Skills, Experience & Abilities:** + Project Management Experience, including: + Customer applications. + Product management principles and solutions development + Experience with emerging technologies preferred. + Experience working with customers and partners to develop value-based solutions. (PMP Certification Preferred) + Knowledge and understanding of marketing/sales and general business management. + Ability to convert technical analysis into value propositions that are easy for customers and salespeople to understand. + Demonstrated proficiency with computer applications in a Windows-based environment is a must. + Excellent verbal and written communication skills. + Ability to multi-task, handle multiple and changing priorities, with proven organizational skills in a fast-paced environment required. **Who we are:** Hyster Yale Material Handling designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks that are _transforming_ the way the world moves materials. As a leader in the Materials Handling industry, HYMH have been building relationships with our customers, suppliers, dealers, and employees for over 90 years. **What we offer:** Hyster-Yale Material Handling offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k). \#LI-TE1 \#LI-HYBRID **Job Type** Permanent **Time Type** Full time **Work Hours** 40 **Travel Required** No **Primary Location** HY US Greenville, NC (Clark St) **Address** 1104 Clark St **Zip Code** 27834 **Field-Based** No **Relocation Assistance Available** No **We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.** **EOE/Minorities/Females/Veterans/Disabled**