+ Analyze existing systems and processes and stay current on stakeholder needs and the project vision. + Oversee business analysts who maintain project objectives and business requirements and assist in their realization. + Lead gap analysis and the development of cross-agency workflows. + Produce a variety of high-quality project plan deliverables that are complete, universally acceptable, and effectively communicate objectives within stipulated timelines. + Participate in and contribute to JAD workshops with business SMEs, developers, testers, and Client to analyze business processes, workflows, business policies, events, triggers, roles, integrated systems, data flows, etc. + Develop and review Business Requirements Documents, Requirements Traceability Matrix (RTM), mapping requirements, and test cases to ensure complete test coverage against in-scope requirements. + Support the Program Director in execution of the Program’s vision and adherence to approved timelines. + Support stakeholders during each release/implementation. + Utilize the program's requirements management, change management, and defect management tools and track requirements/defect status throughout the project for the functional areas. + Proactively review existing processes, identify opportunities for improvement and make constructive suggestions for change that would benefit the Program. + Serve as an SME for the program and contribute to and review documents crafted by other teams. **Education, Experience, and Qualifications:** + Bachelor’s Degree + 4-5 years of IT applications experience as a Functional Lead + At least 3 years of experience supporting a benefits management program’s eligibility management processes + Demonstrated ability to analyze and synthesize business requirements + Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders. + Excellent communication & negotiation skills and experience in overseeing the business analysis function. + Strong background in developing trust and confidence in relationships with stakeholders and cross-functional teams; experience coordinating and fulfilling requests for internal/external changes. + Demonstrated expertise in information systems, business operations, requirements analysis, and integration/design of solutions. + The candidate must be process-oriented with sound judgment, attention to detail, accuracy, and follow-through including flexibility to perform in an ever-changing work environment. + The candidate must be energetic, driven, and committed to project success while working under tight time constraints and pressure. + Advanced knowledge of Microsoft Office and SharePoint, knowledge of collaborative tools (e.g., Zoom, Teams), and JIRA + Must have working knowledge of Agile SDLC processes **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.