Rochester, New York, USA
21 hours ago
Project Manager II

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Whether you’re serving students in the cafeteria, managing school payments or communicating with parents, we’re focused on delivering innovative solutions along with exceptional service that help you be more successful.  Our solutions we’re specifically designed for K-12 to provide a more cohesive experience for students, parents, and staff.


Cafeteria management - Simply your entire nutrition program from the kitchen to the serving line with our complete front and back of the house solutions. Manage menus, inventory, and sales with ease.


Payment solutions - Manage all your school payments with MySchoolBucks. Send invoices when payments are due, create an online store, and give parents a convenient way to manage cafeteria meal accounts online or on-the-go.

Summary of This Role

Provides direction to product development and the overall process of the product and services function. Builds products and services from existing ideas and helps to develop new ideas based on industry experience and contact with customers and prospects. Increases profitability of existing products and services to developing new solutions which advance business objectives and client needs. Builds strong working relationships with marketing, sales, support staff, product development and vendors plus senior management and key customers

Summary of This Role

Administer projects from initiation to delivery, and ensures all projects or initiatives are completed on time, with quality, and within budget. Projects have small to moderate size scopes and may support a large complex project. Develops the project plan, and/or implements an established plan and monitors progress and performance against it. Identifies, resolves, or escalates issues in order to minimize delays. Facilitates and manages the analysis of project requirements, identifies and understands the cost estimates, resources, and time required to complete the project(s), and ensures project goals and requirements are met within time, cost, and quality parameters. Conducts project meetings, and prepares regular reports to communicate the status of the project within and beyond the project team. Works with stakeholders and identifies and establishes priorities, allocates tasks, and coordinates project staff to meet project targets and milestones and ensures project is delivered to the internal and/or external client’s satisfaction.

What Part Will You Play?Administer projects with a span of influence that typically require working with multiple functional areas or small teams or groups, such as Training, IT, Marketing, etc., within the companyGenerally works with a team with one leader or may support multiple delivery managers in a similar functional area to complete the project, and works mainly with an internal functional area, but may work with external stakeholdersManages projects that typically require making minor customizations to standard, repeatable processes and plans, and oftentimes, the pre-established checklists need only minor revisionsGuides project plans that include standard templates but may need simple revisions to accommodate a minor customization to meet the business requirement; project plans are straightforward, but may include some non-routine requirementsIdentifies the need for issue escalation; points of escalation are typically with the direct supervisor or within the project teamDirects projects that have some potential for scope change which requires collaboration, negotiation, and/or conflict management with internal and/or external stakeholdersEnsures all projects are properly and accurately estimated and timely billedMonitors and tracks to the budget; may need to request assistance to resolve identified variancesMakes minor decisions which can lead to minimal consequences to the project’s delivery schedule

What Are We Looking For in This Role?

Minimum Qualifications

Bachelor's DegreeRelevant Experience or Degree in: No designated field; or equivalent training and/or work experience in lieu of a degreeTypically Minimum 2 Years Relevant Exp


Preferred Qualifications

Familiarity with SCRUM development methodologySome knowledge of technology and its application in the K-12 market

What Are Our Desired Skills and Capabilities?Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issuesJob Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors; exercises judgment within defined procedures and practices to determine appropriate action; builds productive internal/external working relationships. Manages a heavy workload in a demanding environmentSupervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignmentsIndustry knowledge - has limited knowledge of the industryProject Management - has a basic level of knowledge of project management methodologiesClient's (internal or external) business knowledge - has a basic level of knowledge of the client’s business

Work Environment:

The work necessary for this role would primarily be accomplished from Rochester, NY based office, but remote will be considered. Expectation will be able to work during ET or CT business hours.

The US base salary for this full-time position is $100,000 + Benefits. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training

Global Payments, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color creed, religion, sex, national origin, age, citizenship, disability, veteran status or any other protected status. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

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