Beachwood, OH, 44122, USA
108 days ago
Project Manager IT (SalesForce/SAP)
The ideal candidate will be responsible for designing, implementing, managing, a Salesforce Field Service Implementation Project across our US organization. In order to do this successfully, this person should feel comfortable handling multiple tasks at a time. **Responsibilities** + Lead and manage the full project lifecycle of Salesforce Field Service implementation, including planning, scoping, scheduling, resource management, budget and risk management. + Manage cross-functional teams (including external developers and Salesforce Consultants, business analysts, and field service engineers) to ensure project is delivered on time, within scope, and on budget. + Partner with technical and functional teams to design, develop, and deploy Salesforce Field Service + Manage the technical integration workstream between Salesforce, SAP and other SCM solutions + Regularly communicate project status, risks, and issues to stakeholders, including senior management, clients, and team members, ensuring alignment and transparency throughout the project lifecycle. + Oversee the quality assurance process, including testing, training, and post-implementation support to ensure the solution meets our expectations and needs. + Develop and execute change management strategies to ensure smooth adoption of Salesforce Field Service solutions by end-users. + Manage time and project budgets, track expenses, and ensure project is delivered on time within financial constraints. **Qualifications** + Bachelor's degree or equivalent. + Proven project management experience. + 5+ years of project management experience, with a focus on Salesforce Field Service . Proven track record of leading successful Salesforce implementations. + Experience in managing projects in a service management or field service environment. + Proven Salesforce Field Service Implementation Experience. + Proven track record of leading successful Salesforce implementations. + Experience in managing projects in a service management or field service environment. + Proven Integration Experience of Salesforce, SAP and other SCM Systems. + Strong experience with Agile, Scrum, or Waterfall methodologies. + Excellent leadership, interpersonal, and communication skills. + Proven ability to manage client relationships and deliver projects to meet business needs. + Strong analytical and problem-solving skills with the ability to adapt to changing client needs and project requirements.
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