**What We’re Looking For:** We're seeking a driven and experienced individual to oversee provider trend issue resolution\. Your expertise will guide our team in implementing new reimbursement methodologies and managing the Provider Administration Manual and Provider Dispute Resolution Procedure \(PDRP\) appeals\. **What You'll Do:** + **Leadership** : Establish and manage processes for staff to prioritize and resolve provider issues, supporting the PDRP\. + **Expertise** : Act as a subject matter expert, fostering collaboration across enterprise teams on new reimbursement methodology proposals and issue resolution\. + **Project Management** : Coordinate and oversee significant provider reimbursement issue resolution projects, incorporating input from various enterprise areas\. + **Appeals Management** : Handle all aspects of PDRP appeals, ensuring BlueCross BlueShield of Tennessee \(BCBST\) meets all obligations and promotes provider satisfaction\. + **Communication** : Monitor and communicate significant provider terminations and enterprise\-wide responses\. **Differentiators and Important Details:** + **Impactful Role** : This position plays a critical role in maintaining compliance with organizational business goals and regulations while ensuring provider satisfaction\. + **Collaborative Environment** : You'll build bridges among enterprise teams, ensuring new reimbursement methodologies are programmable, consistent, and compliant\. + **Comprehensive Oversight** : Manage provider reimbursement issue resolution projects and PDRP appeals, directly contributing to the success and reputation of BCBST\. \*Please note that while this is a remote role, frequent visits to Chattanooga will be necessary for this opening\. **Job Responsibilities** + Organizes and coordinate processes and procedures for all project teams to follow within the program\. + Serves as subject matter expert and builds bridges among project teams within the program implementation\. Translates corporate objectives into program objectives and practices\. + Plans and monitors program implementation to ensure that quality standards and goals are achieved\. + Manages all aspects of program implementation to ensure projects are implemented, accepted and accomplished within set deadlines\. **Job Qualifications** _Education_ + Bachelor's Degree or equivalent work experience required\. Equivalent experience is defined as 4 years of professional work experience in a corporate environment _Experience_ + 1 year \- Management and/or leadership experience required + 7 years \- Progressive experience in business strategic planning, project/program\-level management with demonstrated negotiation skills across multiple divisions and levels of management required, preferably in provider\-focused initiatives _Skills\\Certifications_ + Certified Project Management Professional \(PMP\) or equivalent experience or training required + Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability\. + Proficient in Microsoft Office \(Outlook, Word, Excel and Powerpoint\) + Must be a team player, be organized and have the ability to handle multiple projects + Excellent oral and written communication skills + Strong interpersonal and organizational skills + Ability to lead and motivate cross\-functional, interdisciplinary teams to achieve tactical and strategic goals\. **Number of Openings Available:** 1 **Worker Type:** Employee **Company:** BCBST BlueCross BlueShield of Tennessee, Inc\. **Applying for this job indicates your acknowledgement and understanding of the following statements:** BCBST is an Equal Opportunity employer \(EEO\), and all employees and applicants will be entitled to equal employment opportunities when employment decisions are made\. BCBST will take affirmative action to recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law\. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices \(https://www\.bcbst\.com/docs/equal\-employment\-opportunity\.pdf\) **BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity\. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via\-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered\. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means\.** **Tobacco\-Free Hiring Statement** To further our mission of peace of mind through better health, effective 2017, BlueCross BlueShield of Tennessee and its subsidiaries no longer hire individuals who use tobacco or nicotine products \(including but not limited to cigarettes, cigars, pipe tobacco, snuff, chewing tobacco, gum, patch, lozenges and electronic or smokeless cigarettes\) in any form in Tennessee and where state law permits\. A tobacco or nicotine free hiring practice is part of an effort to combat serious diseases, as well as to promote health and wellness for our employees and our community\. **All offers of employment will be contingent upon passing a background check which includes an illegal drug and tobacco/nicotine test\.** An individual whose post offer screening result is positive for illegal drugs or tobacco/nicotineand/or whose background check is verified to be unsatisfactory, will be disqualified from employment, the job offer will be withdrawn, and they may be disqualified from applying for employment for six \(6\) months from the date of the post offer screening results\. Resources to help individuals discontinue the use of tobacco/nicotine products include smokefree\.gov or 1\-800\-QUIT\-NOW\. About Us As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health for over 65 years\. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow\. BCBST is a remote\-first organization with many employees working primarily from their homes\. Each position within the company is classified as either fully remote, partially remote, or office based\. BCBST hires employees for remote positions from across the U\.S\. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York\. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense\. If the applicant moves to Chattanooga, TN, they may be eligible for relocation benefits\.