The Project Manager of Revenue Operations is responsible for leading transformation projects supporting patient admissions. The focus of this role is ensuring a seamless transition of care for patients, providers, and internal DaVita teammates involved in the admissions process. This includes developing, implementing, and refining our technology systems and admissions processes to meet key business objectives. This person will work on a team of highly motivated individuals with consulting, technology, banking, and healthcare experience.
Key responsibilities will include defining best in class processes, development of requirements and delivery of a new system capabilities. This role will include coordinating with business analysts, process engineers, application developers, and project managers and be accountable for the content and delivery of their work.
This role has the option to be fully remote or may work out of our offices in Denver, CO or Malvern, PA.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this position, but are not intended to be all-inclusive.
Business Analysis and Problem Solving
Ability to structure ambiguous problems, think creatively, generate and test hypothesesEvaluate processes to determine strengths, weaknesses, opportunities, and problems as well as collaborate with stakeholders to identify appropriate solutionsProcess Implementation
Partner with operations teams to identify and architect process and IT solutionsServe as key business lead with IT partners to design, develop and test new solutionsPartner with our change manager to develop go to market plans for new processes and system solutionsStakeholder Communications
Successfully manage relationships with senior business leaders and influence diverse groups of stakeholders through effective communication and strong interpersonal skillsConvey findings in a cohesive story, including summarizing insights from analysis; identifying next steps; developing implementation plansTravel Required: 0-10% as requiredQualifications:
Experience leading business transformation initiatives from concept through implementation with tangible impact on operating/financial performanceDemonstrated competence in structural business process/workflow design analysis, project management, and performance improvement experience required Demonstrated skills to organize, direct and lead special projectsDemonstrated quantitative and logical thinking skillsExcellent written and verbal communication skills. Ability to effectively translate data into presentations and reportsStrong, proven ability to “get stuff done” across multiple constituents within an organizationHealthcare or experience working with IT a plusAdvanced proficiency in Excel and PowerPoint requiredAt DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Applications are accepted on an ongoing basis.
Salary/ Wage Range
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits