New York, New York, USA
7 days ago
Project Manager/Senior Business Analyst

We are seeking a talented individual to join our Operations team at Marsh. This role will be based in New York City. This is a hybrid role that has a requirement of working at least three days a week in the office.

Project Manager/Senior Business Analyst

Marsh Operations is seeking an experienced Project Manager/Senior Business Analyst who has an accomplished track record in demonstrating strategic thinking, complex problem solving, and technical evaluations across a wide variety of projects/assignments. We are looking for an individual contributor working closely with partners in Operations, Technology and Data organization and directly reporting to senior management. This role is aligned for a key projects focused on Digitization, Automation and Standardization of manual processes across business units, with a global scope of work covering all regions across Marsh.

We will count on you to:

Translate business strategies and objectives into business requirements

Develop functional and operational requirements using requirements management methodology and tools

Document, test and analyze final requirements; ensure requirements are communicated effectively to parties responsible for technical development and implementation

Define and implement best practices with internal and external vendors, including continuous review

Provide high-level project resolution and troubleshooting for business analysis team projects

Provide direct input to management on the development of strategic initiatives for the team

Project/financial analysis of cost vs benefits

Lead decision-making processes required to move projects along to completion, and make steady and agreed upon progress on assigned programs/projects

Lead cross-business unit projects and program work streams, and work closely with the business leader and apply appropriate project management methodology

Present feedback and trend analyses to senior management, as well as early warning indicators regarding at exposure possibilities

Proactively respond to new project needs or changes in scope and identify and resolve issues, assess the work plan direction versus the new input demands, and implement a change control process

Review significant project proposals of high complexity and ambiguous parameters with high visibility and identifiable risk to the Company, validate all project requirements, and provide recommended changes to proposal, as appropriate

Explore and recommend solutions to the project requirements for projects where there is no identified precedent

Participate in recommending new standards and procedures based upon project experience and results

What you need to have: 

8+ years of experience working on projects/ initiatives around Data Governance, Client Data Strategy, Client Hierarchy Definitions

Ability to understand and analyze vast data sets and provide inputs for technical system design formulation

Ability to interview Subject Matter Experts (SME) to document Current State Process and formulate strategies to design efficient and/ or redesigned processes

Strong written and verbal communication to work across cross section of Operations, Technology and Data Teams and present solutions to senior management

Ability to formulate Design principles, technical integration evaluations (APIs), documenting technical requirements

Experience working on Data Modelling, Data Definitions, Data Glossary

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being


Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $77,600 to $165,300.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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