Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Communications

Travel Percentage :

1 - 5%

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the team:

Working as part of the Banking Solutions Chief of Staff team, you’ll be responsible for building and overseeing the execution of the Banking Communications & Engagement plan to drive a deeper understanding of our strategy and successes. Our Banking Solutions team generates about 70% of FIS' total revenue and supports clients providing core, digital, wealth, retirement, payments, and commercial & back-office solutions and services.

About the role:

As the Banking Solutions Communications & Engagement Manager, you’ll lead a team responsible for connecting with the segment’s more than 25K colleagues and partners. You’ll collaborate with cross-functional partners in the Banking lines of business, Corporate Communications, Sales, Development and Client Experience to ensure messaging is timely, relevant and accurate.

What you'll be doing:

Analyzes communications policies, procedures, and standards for efficiency and effectiveness based on the needs of the target audiences and select appropriate communications media.Develops and manages the execution of strategic plans and the implementation of communications tactics. Drives strategic communications plan across multiple channels, including newsletters, organizational announcements, invitations and ad hoc messages to support company and segment objectives.Works closely with stakeholders to consult on appropriate messaging, timing, audience and channel to meet objectives.Plans and drives execution of engagement calendar of virtual, in-person and hybrid events, including Town Halls, leadership meetings, on-campus activities and more.Communicate company philosophy, policy and marketing strategy to employees and outside resources.Consults with internal and external clients to develop appropriate communications solutions and utilizes communications methods and techniques to develop strategic approaches to meet client objectives.Develops and manages the execution of strategic plans and the implementation of communications tactics and identifies appropriate communications vehicles, e.g., bulletins, magazines, videos. Creates agendas, PowerPoint presentations, talking points and executive prep materials for events.Directs the development of communications vehicles, e.g., advertising, public relations, new releases, press conferences, feature stories, news-media interviews, magazines, newsletters, bulletins, management briefs, videos, brochures, direct mail, slide presentations, special events, marketing booklets, trade shows, verbal and written presentations.Coordinates projects and oversees all phases of production, e.g., planning, writing and , producing with internal and/or /external vendors partners., e.g., advertising agencies, freelance writers, video production companies. May negotiate contracts with vendor management to support communications needs, objectives, budget and time frames.Manages and/or writes, edits and produces communication materials as necessary while ensuring quality standards are met.

What you bring:

Bachelor’s degree in communications or the equivalent combination of education, training, or work experienceProficiency in communication practices and techniques and knowledge of project management methods and techniquesHigh attention to detail and strong time management skills, with the ability to manage and prioritize multiple competing deliverablesExperience supporting a senior executive and communicating to a broad, diverse audience is essentialPrior experience leading a high performing, cross-functional team and leveraging resources effectively and efficientlyThe ability to think outside the box and deliver creative solutions with an eye for design, with the ability to tell stories creatively using graphicsProficiency with MS Office Suite, especially PowerPoint, Word and Excel

Added bonus if you have:

Experience using Canva and FirstUpBanking and/or tech industry experience

What we offer you:

At FIS, we are as committed to growing our employees’ careers as our own business. We offer:

Opportunities to innovate in fintechInclusive and diverse team atmosphereProfessional and personal developmentResources to contribute to your communityCompetitive salary and benefits

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $99,830.00 - $167,700.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass