Jacksonville, Florida, USA
11 days ago
Project Manager Specialist - Professional Services

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

25 - 50%

Job Description

We are currently recruiting for a highly skilled and motivated Project Manager Specialist to join the Capital Market Project Management Practice organization at FIS. This is an exciting opportunity for an experienced Agile Program Manager or Senior Value Delivery Lead with a passion for technology, customer and user experiences. The ideal candidate will be responsible for managing a portfolio of client software delivery projects, leveraging project management best practices to improve the flow of value. This role requires a blend of project management skills, a deep understanding of software development lifecycle and a strong ability to drive continuous improvement in a dynamic and ever-changing environment.

About the hiring team

This is a fantastic opportunity to join the Capital Market Project Management Practice (PMP) organization, bringing together 300 Project Managers from four different business line into one unit.  Our project managers are key drivers, managing and leading strategic client projects, with 5000+ inflight projects.

You will be part of the PMP Optimizer cluster, a newly formed group invested in shaping the Next Generation Project Managers, focusing on agile methodologies, streamlining processes and maximizing value.

What you will be doing

In your role as a Project Manager Specialist, you will

Project ManagementLead and manage software delivery projects from initiation to completion, ensuring they are delivered on time, within scope and budget.Implement and maintain lean portfolio management practices to ensure alignment with organizational goals and efficient resource allocation.Identify potential risks that could impact project delivery and develop mitigation strategies.Provide leadership and direction to project teams, fostering a collaborative and high performance culture.Value Stream MappingIdentify and map out the value streams to understand how value flows through the projectContinuously analyse, evaluate and optimize these value streams to eliminate waste, enhance efficiency and improve effectiveness.Facilitating Agile PracticesEnsure the team follows Agile Methodologies such as Scrum or Kanban to maintain a steady flow of valueConduct regular ceremonies like sprint planning, daily stand-ups, sprint reviews and retrospectives to keep the team aligned and focused.Monitoring & ReportingTrack key performance indicators (KPIs) such as cycle time, lead time and throughput to measure the flow of value.Use tools like burn down charts, cumulative flow diagrams, and dashboards to report on progress and identify bottlenecks.Stakeholder Management & CommunicationIdentify and understand stakeholder needs, maintain transparent and consistent communication about project progress, risks and value delivery.Provide regular updates and reports to ensure stakeholders are engaged and informed.Continuous ImprovementFoster a culture of continuous improvement by encouraging feedback and implementing changes based on retrospectivesPromote the use of metrics and analytical data to drive decisions and enhance the flow of value

Who you are matters

Education: Bachelor’s degree in computer science, Engineering or related fields. PMP, PMI or similar certification is desirable.Experience: Minimum 8 years in project or program management with a focus on software delivery and lean portfolio management.Change Management: Extensive experience in Change Management and Process ImprovementTechnical skills: Proficiency in SAFe, Scrum and Kanban methodologies. Familiarity with project management tools, such as JIRA, Ms Project, Asana or Monday.com will be desirable.Interpersonal skills: Excellent communication, leadership and stakeholder management skills. Ability to work effectively in a fast paced, dynamic environment.Problem solving: Strong analytical and problem-solving skills with the ability to make data driven decisions.Process improvement: Experience with digital transformation and process improvement initiatives.Adaptability: Flexibility to adapt to changing project requirements and environments.

What you will get out of it

Competitive salary and excellent benefits


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EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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