Position Overview Navistar has an exciting opportunity for a Project Manager-Technical Service Process in our Lisle office! This position is for a Process Lead for the Tech Service line of business in the Dealer Development Contact Center and will interact with the diagnostic teams. Responsibilities Creating, adjusting, and managing Standard Operating Procedures Project management of new workstreams Measuring and improving the efficiency of daily operations Coordination a large, cross functional group Minimum Requirements Bachelor’s degree At least 5 years of project/program management experience OR Master’s degree At least 3 years of project/program management experience OR At least 7 years of project/program management experience Additional Requirements Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status) Desired Skills Strong project management, LEAN / Six Sigma skills Understanding of process mapping and documentation Familiar with dealer parts and service operations Knowledge of Navistar systems including Salesforce, and International 360, Digital Dealer, and On Command Connection (OCC) Company Overview Navistar, Inc. (“Navistar”) is a purpose-driven company, reimagining how to deliver what matters to create more cohesive relationships, build higher-performing teams and find solutions where others don’t. Based in Lisle, Illinois, Navistar or its subsidiaries and affiliates produce International® brand commercial trucks and engines, IC Bus® brand school and commercial buses, all-makes OnCommand® Connection advanced connectivity services, and Fleetrite®, ReNEWeD® and Diamond Advantage® brand aftermarket parts. With a history of innovation dating back to 1831, Navistar has more than 14,500 employees worldwide and is part of TRATON SE, a global champion of the truck and transport services industry. Additional information is available at www.Navistar.com. Accelerating the Impact of Sustainable Mobility Visit us at www.Navistar.com to discover more about our organization Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HRC@Navistar.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered. #ridewithnavistar