Project Manager -Telecom
PamTen, Inc.
Telecom Project Manager Must be onsite in Brooklyn, NY - 5 days per week One Year Contract
The selected candidate will:
+ Review the Single Carrier agreement, create the checklist, deliverables and compliance tracker and monitor progress with the selected carrier, reporting any issues or delays.
+ Review and prepare the citywide Smartphone migration inventory, create the citywide migration tracker, address any discrepancies with the carriers and update OTI and/or agencies.
+ Work with the selected carrier to create and update the migration schedule -as needed across all NYC agency's service orders for the migration.
+ Maintain the migration inventory and track progress based on the service orders.
+ Provide Telecom subject matter expertise during the transition of Smartphone Single Carrier project.
+ Review and update the deliverable documents per the agreement, report progress and address any discrepancies with carrier and get the approval/sign off from OTI.
+ Coordinate with the wireless carriers, OTI's Wireless ordering team and the agencies, review, assist with preparing and the finalization of the M1 orders prior to signing.
+ Work with the selected carrier to process the M1 orders, track SIM porting, oversee shipment/delivery of new devices and confirm activation with the selected carrier and OTI/agencies, and update the migration tracker.
+ Gather all Single Carrier project deliverable, final citywide inventory and the project artifacts after the migration is completed and submit to OTI.
+ Review Vendors' reports for completeness and accuracy, and to validate service levels are met.
+ Track and report any User's wireless coverage and/or operation issues post- migration and work with the carrier until the issues are fixed.
+ Create and submit the weekly/monthly single carrier project reports, including risk and issues and publish an executive dashboard.
+ Track and Report on any Single Carrier contract and performance issues and coordinate with the carrier and OTI/Agencies on the resolution.
+ Document and report on the actual/realized savings based on the identified Single Carrier initial savings.
+ Work with OTI Cost Recovery group and the selected carrier to create and/or update the invoicing for the single carrier project billing and payment.
+ Report and aggregate the Citywide telecommunications services create monthly reporting dashboards, Key Performance Indicators (KPIs) and presentations for executives and outreach/letters to Vendors and Telecom Stakeholders.
+ Knowledge transfer and user training on telecom and contractual functionalities, tasks, processes, reporting and analysis techniques for the single carrier project.
MANDATORY SKILLS/EXPERIENCE
At least 8 years of full-time experience as a Telecom Wireless Single Carrier Project Manager.
DESIRABLE SKILLS/EXPERIENCE:
+ Knowledge of/experience with Telecom Expense Management, ServiceNow, Req/Passport systems.
+ Hands on experience, Telecom certifications, PMP, ITIL and strong written and verbal communication skills.
+ Knowledge of/experience with City procurement rules and procedures, and contract management procedures.
+ Strong organizational, analytical, and time management skills.
+ Ability to handle multiple tasks at one time and maintain a strong attention to detail.
SPECIAL REQUIREMENTS:
+ Telecom technical and project management experience.
+ Government and/or city experience
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