This position reports to
Project Manager
Your role and responsibilities•\tCustomer Communication: Establish and maintain effective communication channels with clients to understand their requirements, provide project updates, and address any concerns promptly.•\tCustomer Satisfaction: Monitor and evaluate client satisfaction throughout the project lifecycle, implementing feedback mechanisms to adjust project strategies as necessary.•\tExpectation Management: Set clear project goals and deliverables in collaboration with clients, ensuring that their expectations align with project capabilities and timelines. Analyzing customer requirements and developing project plans accordingly.•\tProblem Solving: Address and proactively resolve any issues or challenges that arise during the project, ensuring that client needs are met effectively. Effectively analyze and present complex situations with clear logical, identify key issues, and develop structured solutions.•\tAdept at identifying project issues, analyzing complex situations, and developing effective solutions, involves critical thinking, creativity, and the ability to assess risks and opportunities.•\tPreparing project estimates, schedules and resources. Managing and coordinating the project's activities with internal and external stakeholders.•\tDeveloping and managing project budgets. Coordinating with vendors and subcontractors to ensure timely delivery of project components.•\tMonitoring and controlling project milestones, deliverables and quality assurance. Reporting project status and performance to management.•\tLead the team in troubleshooting and resolving technical issues.•\tEnsuring adherence to safety and security procedures.•\tPerforming other duties as assigned.
Qualifications for the role\tBachelor or above\tGood knowledge of MS Office and MS Project, experience in Tier1 system project management in an international environment; \tFamiliar with using quality tools such as RCA Six Sigma and FMEA.\tA customer minded person with strong interpersonal and people management skills\tOutstanding planning & organizing skills\tResult oriented and stress resistant person\tVery good communication skills both oral and written in mandarin and English\tDemonstrated experience in management of project scope, cost, schedules, and vendors\tWilling to take travels
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