Kforce has a client that is seeking a Project Manager - Voice and Video in Jersey City, NJ. Primary Responsibilities: * Project Manager will be developing, managing and supporting voice and SMS capture solutions as well as chat and messaging applications on a mobile device * Defines and communicates product vision and strategy in line with the customers' long-term business goals * Conducts market research and tracks industry developments with regards to productivity, collaboration, data, AI/ML solutions and understands implications to product vision and strategy * Identifies market need, interfacing with line of business technology customers as needed to define the scope and position of the product * As a Project Manager, you will define and manage the product's business metrics, including cost, feature and functionality, risk posture and reliability * Creates and maintains the product's definition, product roadmap and customer facing SLOs/SLAs * Prioritizes the product backlog and maintains a vision for the product