Accurate and quick entry of participant data in Social Assistance Management System. Answer phone calls from clients. Have initiative to handle clients for services and entitlements. Maintain and submit daily, monthly and quarterly reports to department head. Provide occasional administrative support. Attend required training courses and continuing education pertaining to job function.

Associates Degree. Experience in heavy customer service interaction including phone contact relative to the field of social services. Ability to work in a multi task environment. Proven data entry knowledge. Bi-lingual English/Spanish a plus. 

This position is full-time 35 hours per week.

Must be fully vaccinated against COVID-19.