Requisition ID: 858405
Position:Full-Time
Total Rewards: Benefits/Incentive Information
EssilorLuxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.
In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.
EssilorLuxottica’s Wholesale teams deliver the highest quality frames, best-in-class expertise and a deep understanding of products and markets to support our customers and fuel their businesses all over North America.
GENERAL FUNCTION
The Project Supervisor is responsible for all project-related tasks within the Managed Vision Care team. This individual serves as a managed care subject matter expert on cross-enterprise projects, coordinating with managed care account managers to ensure business continuity. Responsible for SOPs, communicating procedural/ policy changes and product launches, and managing weekly transactional and status reporting and one-off reporting.
MAJOR DUTIES AND RESPONSIBILITIES
Project Electra North America – MVC
Managed Care SME for Project Electra team, serving on commercial strategy and other workstreams. Ensure all requirements (IT and legal/contractual) of managed care program configurations are respected within Electra solution. Assist in developing solutions to close gaps between Electra capabilities and current state.MVC Operations for Non-Integrated Programs
Work with lab operations and IT on maintaining and expanding VSP lab network to meet organizational need and contractual obligations. Collaborate with internal IT and external Eyefinity/VBA teams to resolve order transmission/status issues as they arise. Provide a go-forward solution for the VSP lab-supplied frame program, ensuring the solution meets contractual requirements and maximizes organizational synergies. Partner with customer service to ensure training needs and escalations are managed. Participate in the payment reconciliation process and collaborate across the organization to ensure prices are kept current and order status is regularly sent. Collaborate with the accounts payable team and invoice approvers to ensure timely payment of VSP vendor invoices.Initiatives & Projects
Identify and coordinate tasks required for completion of projects in coordination with the team. Provide insight/ progress and bring back actionable items from stakeholder meetings. Manage interdepartmental coordination with account associate and account AM to ensure smooth project/initiative execution. Be point of contact for project related activities for IT, QA, and lab network. Provide a Monthly Project Update Report to management that includes risk and issues tracking; project status updates. Reduce negative financial impact by following up with the partner and base lab pricing teams to ensure correct implementation of product and price lists. Provide Internal and External Stakeholder communications that include product and pricing, lab changes, customer service updates and lab operational communications.Unity Project Management
Work with Supply Chain and Rx Operations teams to ensure network’s needs for sourcing and requirements are met. Solve with Compliance to fulfill Unity product vouchers through our lab network. Lead product launches for new Unity products within lab network.BASIC QUALIFICATIONS
Associate degree or 3-5 years of program/ project experience required. Experience creating SOPs. Strong analytical, problem-solving and organizational skills. Ability to collaborate between business and technical teams. Effective verbal and written communication skills. Advanced Microsoft Office Suite.PREFERRED QUALIFICATIONS
Ophthalmic, healthcare or pharmaceutical operational industry experience. Oracle, SAP, Salesforce & Power BI.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 ( (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.