This is an onsite position working at various customer locations in Baltimore/DC area.

What Product Support/Repair-Field and Depot contributes to Cardinal Health

Product Support/Repair-Field and Depot supports customer Service, technical and is responsible for establishing, maintain and enhancing customer business through effective implementation and/or support of Cardinal Health’s products and services.

 

Product Support/Repair-Field and Depot is responsible for troubleshooting technical problems, diagnosing, analyzing and/or repairing products.

Job Summary

The Project Technician (PT) is a technician-level position within the WaveMark™ Optimization Services Consulting and Project Management Team. The Project Technician is anticipated to be deployed to billable customer projects 80% of the year (approximately 40 weeks) and may travel up to 80% of the time in support of customer projects. A Project Technician will perform tasks associated with improving customer’s inventory management practices. Projects will vary in length, from one week to greater than 12 months, and typically work is onsite at the customer locations Monday through Thursday weekly. A key requirement for this role is to implement projects in a way that creates a superior customer experience, starting with initial introductions through project completion. Commitment to deadlines and outcomes is critical.

The successful Project Technician is a self-starter, has strong communication skills, is well organized, and is comfortable and experienced in contacting and conversing with hospital personnel. A successful Project Technician will possess a demonstrated ability to perform implementation tasks accurately and thoroughly, have a collaborative approach in a team environment, possess interpersonal and communicative skills, and hold themselves accountable to the highest level of standards.

Responsibilities

Implement projects in a way that creates a superior customer experience, starting with initial introductions through project completion.Adhere and support to committed deadlines and outcomes.Perform tasks associated with improving customer’s inventory management practices.Communicate with hospital personnel.Present and communicate project status updates to higher-level WaveMark™ personnel.Navigate various hospital settings and regularly communicate with internal and external stakeholders to ensure all onsite activities are on track.Independently execute implementation project tasks, as assigned.Manage internal expectations to ensure that all stakeholders are aligned.

Qualifications

Bachelor’s Degree in related field or equivalent work experience preferred.Experience with inventory principals a plusComputer proficiency in Microsoft Office products (Access, Excel, Outlook, PowerPoint, Word) highly preferred.Verbal and written communication and presentation skills.Ability to consistently lift 50 Ibs and be able to bend, reach, stoop, lift and stand for entire shift of 8 hours or more.Ability to travel 80%+ of time.Customer/vendor credentialing is required (this may include vaccinations).  More details will be provided if you are selected for an interview.

What is expected of you and others at this level

Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasksWorks on projects of moderate scope and complexityIdentifies possible solutions to a variety of technical problems and takes actions to resolveApplies judgment within defined parametersReceives general guidance may receive more detailed instruction on new projectsWork reviewed for sound reasoning and accuracy

Anticipated salary range: $63,000 - $90,000

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programs

Application window anticipated to close: 12/18/2024 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Baltimore Metro Area

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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