Job Summary:

Company: Cuffe and Taylor

Department: Theatre Touring

Location: Farringdon, London

Reports to: Senior Vice President of Arts and Entertainment

Working Hours: 40 hours per week with flexibility to work additional hours as required by the business

Contract Type: Permanent

Role Description

The successful candidate will provide a high level of administrative support to the tour coordinators and promoters in the Theatre Touring department. Ability to work across multiple shows in a fast-paced environment is vital to the success of this role.

The Promoter Assistant will be responsible for the general administration of building offers and tours for the departments. Effectively communicating and interfacing with people at all levels inside and outside the company and within the entertainment industry. Experience of working in an international business dealing with multiple countries and cultures and knowledge of the music industry would be a plus.

Who you are

Competencies / Skills / Knowledge / Experience

Proven admin or assistant experienceKnowledge of venue/general touring industry would be advantageousAbility to work spreadsheets and databases – good working knowledge of MS OfficeAbility to plan and organise own workload in a fast-paced environmentGood level of numeracyExcellent written and verbal communication skillsAbility to establish and develop relationships within the entertainment industryUnderstands relationship between agents, managers, artists, and overall value chainUnderstands how the job/department fits into the wider goals of the business and the industry as a wholeAble to understand commercial priorities and highest value relationships

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

Attention to detailRespond to changing priorities and urgent situations with flexibility to adapt to different environmentsStrong ability to work on own and use initiativeConfident and outgoing approachHands on approachGood interpersonal, relationship management and negotiation skills

What the role includes

Contacting venues for avails; managing holds, challenging dates, keeping records of what is heldInputting data into budgets; having an understanding on breakevens and basic financesEnsure artist/venue contracts and work permits are processed and filed in a timely manner.Dealing with all incoming queries from internal departments (accounts, ticketing, marketing etc) and external contacts (agents, venues, PR etc.On occasion you will be required to attend shows in evenings and on weekendsManaging holds, challenging dates, keeping records of what is heldGathering venue and tour information to prepare accurate tour costings and budget templatesConfirming shows with stakeholders, sending, and updating tour itinerariesUpdating and sending guest ListsUpdating reps with correct infoDealing with all incoming queries from internal departments (accounts, ticketing, marketing etc) and external contacts (agents, venues, other promoters, etc)Build both formal and informal professional relationshipsProvides artist status reports and progress updatesSeeks artist feedback and ensures needs have been fully metUpdating and sending guest ListsUpdating reps with correct info.Occasionally booking travel, hotels etc. and diary coordination.Ensure prompt delivery of ticket links, artwork and deal memos to agents ahead of show announcements.Provide support and cover for Tour Coordinators when required.Additional duties as required by business needs and objectivesOn occasion you will be required to attend shows in evenings and on weekends

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Cuffe & Taylor is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management. Cuffe & Taylor operates Lytham Festival, The Piece Hall Live, Scarborough Open Air Theatre, Bedford Park Concerts, Cardiff Castle and many other sites. Cuffe & Taylor also Produce and Promoter over 1,500 theatrical shows across the UK and Internationally each year and project manage a major London attraction.

APPLICATION DEADLINE: Monday 6th January 2025. We reserve the right to close applications at anytime so encourage early application where possible. We enjoy an extended Christmas break so will be reviewing applications in the new year. We appreciate your patience.

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