Position Summary:

The Promotions and Events Manager will be responsible for the strategic development, procurement and execution of marketing promotions and events to drive profitable growth to Jamul Casino Resort. In this position they will demonstrate and exemplify Jamul Casino Resort’s mission and values by embodying the acronym F.I.R.S.T. (Fun, Integrity, Respect, Service, Team).

Essential Duties and Responsibilities

The following and other duties may be assigned as necessary:

The Promotions & Entertainment Manager is responsible for enhancing casino revenue by strategically planning promotions, events, kiosk games, drawings, special events, and activities that draw participation and attendance. This includes all planning, coordination, and execution of these activities. Encourage guests’ participation by bringing a sense of excitement, celebration, and atmosphere of “winning” to all activities. Work with relevant departments to plan, organize, staff, and promote all on-property promotions, events, and entertainment. Will be responsible for creating and executing promotions through Marketing Kiosks and be able to navigate both Trilogy and PKMS. Per direction of the Director of Marketing / VP of Marketing, develops theme, format, payout, and budget specifications for promotions, events, and entertainment. Provide friendly, fast, and helpful customer service to all guests and team members. Books entertainment and oversees all aspects of entertainment at the casino including but not limited to the lounge, the Starlite Pool, events and outdoor concerts. Assists analyst in preparing proforma, before and after each event to track profitability. Keep abreast of competitor’s events/promotions/entertainment and their effectiveness while keeping abreast of any unique new and innovative trends in the casino and hospitality industry. Makes recommendations for the feasibility of repeating or modifying events and promotions. Ensure promotions, and event/entertainment records are kept current, and all documents are saved accordingly. Coordinates all décor requirements for promotions. Works with the advertising and direct mail team(s) to ensure awareness of promotions and events. Ensure all administrative functions within the department are managed efficiently, effectively, and smoothly. Develop and implement department policies and procedures. Ensure all administrative functions within the department are managed efficiently, effectively, and smoothly. Works with supervisors to refine, improve events/entertainment and reduce department operating costs. Manage guest complaints and concerns in a prompt and professional manner. Use sound, mature judgment in the execution of all responsibilities to maximize productivity and reduce liability. Provide excellent communications to all Team Members. Maintain highest degree of organizational skills with ability to prioritize to meet deadlines. Communicate deadlines to staff involved in the event, while utilizing the utmost tact and diplomacy. Manages Promotion Representatives as well as any promotional or special event support staff. This could include IT, Security, F&B, Transportation & Temporary Staff. All other duties as assigned by Executive Leadership. Requirements / Qualifications / Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Bachelor’s degree (B.A. /B.S.) from an accredited four-year college or university or equivalent. Management may waive this requirement based on candidates’ experience. Three years progressively more challenging role in marketing or operations. Supervisory experience required. Must be proficient in Microsoft applications (Excel and Word). Must be proficient in Everi Trilogy and PKMS software. Ability to prepare, understand and analyze department budgets, capital expenditures and P&L statements. Proven managerial and critical thinking skills required. Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests, and vendors. Must possess excellent interpersonal and employee relations skills. Teamwork – ability to work collaboratively with other departments and leaders to complete property/corporate initiatives and effective day to day operations. Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment. Must have exceptional communication, analytical, customer service, interpersonal and organizational skills. Certificates, Licenses, Registrations Team members must be able to qualify for licenses and permits required by federal, state, and local regulations. Ability to earn and maintain Gaming License. Valid Driver’s license. Physical Requirements / Work Environment / Skills

The physical demands and working environment described here are representative of those that a team member encounters and must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, and over the telephone. Sufficient strength to exert up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 75 pounds occasionally. Must be able to push, pull, reach, bend, twist, stoop, stack, crouch, crawl, kneel and balance when performing job duties in varying work areas such as confined spaces. Team members could be exposed to an environment containing unrestricted second-hand tobacco smoke. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. Additionally, Spanish and/or Tagalog language skills highly preferred. Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Acknowledgement

I understand that the Company reserves the right to make changes to this job description as necessary or convenient. I further understand that nothing contained in this job description or contained in any revisions creates a contract, either expressed or implied, between the Company and myself either for employment or for the providing of any benefits or compensation of any kind, unless made in writing by the General Manager. I acknowledge that receipt of this job description is not an offer or promise of employment and that if an offer of employment is extended and accepted, I will be employed as an “at will” team member and that as an “at will” team member, my employment is not guaranteed for a fixed period of time and it may be terminated by the company or by me at any time for any reason with or without notice.

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