Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace® 
Forbes Best-in-State Employer

Property Adjuster - Kent

Have a front row seat at the human side of insurance

Job Location: Kent/South London Region

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Domestic Loss Adjusters across the Kent/South London Region.

As a Domestic Loss Adjuster, you'll manage a caseload of domestic property damage claims across Kent/South London, from visiting customers at their homes, co-ordinating visits from contractors, to finally settling each claim.

Imagine yourself stepping into people's lives during some of their most unsettling moments: a burst pipe that flooded the kitchen, a fire that scorched the living room, trees fallen through the roof from storm damage. You'll be there, the calming presence amidst the chaos, then returning to your desk at Sedgwick surrounded by your colleagues, or to your laptop at home, to compile a comprehensive report.

We provide full training, so even if you're new to insurance, we can get you up to speed. We value the right qualities more than experience – a curious mind, excellent communication, and a caring nature are key. Even though you'll be comfortable working independently, you'll be part of a supportive team with dedicated technical and managerial support.

Along with visits to claimants’ properties in the Kent/London Region, we are happy for your base to be a balance of our office and your home.

This is perfect for detail-oriented problem-solvers, with a passion for helping people, who crave variety and want to build a rewarding career.

The skills you will have when you apply:

1. A full UK Driving Licence: It is essential you can travel by car

2. Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly and negotiate fair settlements for all.

3. Problem-solving abilities: You should be able to identify and solve problems efficiently

4. Time management: As you’ll be planning your own week you must effectively manage your time, prioritise tasks, and meet deadlines. You will be required to handle multiple claims simultaneously.

What is helpful, but not vital, in your application:

Use of Apple software such as iPads, or other tablets

Have an understanding of how a home insurance policy operates and the basic make up of a domestic property.

The skills that will be developed once working:

We will provide all the Sedgwick specific training you need to thrive in this role

What we’ll give you for this role:

Remuneration & more

1. Competitive salary taking into account skills, experience and qualifications

2. A Self Invested Personal Pension Scheme (SIPP)

3. You will join an appropriate incentive (bonus) scheme

4. Fully funded company vehicle or cash in lieu allowance

5. Holiday allowance of 25 days plus bank holidays

6. Flexible working from our office or your home

Health & support

7. Private healthcare plan (including pre-existing conditions)

8. Life assurance

9. Employee assistance programme for employee wellbeing

10. Group Income Protection  

Other benefits

11. Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications

12. Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.

You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

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Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.