JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Administrative: 

Provides direct administrative support to Management and Engineers 

Maintain regular contact with maintenance staff/cleaning company to ensure all elements of the property are clean and all needs are attended 

Assist in Management Audits 

Maintain and update employee, client and customer contract data bases 

Organize, compile, and prepare reports for distribution 

Set the standard for compliance with JLL policies, procedures established for the property specifically as well as the firm 

Enforce compliance with insurance requirements among tenants and vendors 

Establish the new tenant welcome and orientation program 

Develop, revise, coordinate implementation of property manual / emergency procedures 

Financial: 

Process A/P {accounts payable} 

Process A/R {accounts receivable} 

Obtain completed W-9’s from all vendors 

Initiate a cost reduction program 

Assure technological advancement of support systems – maintaining budget guidelines 

Assist team with budget preparation 

Track budget line items related to administrative accounts 

Prepare manual adjustments forms for all misc tenant services requests 

Ensure Engineers take monthly readings from electric meters for tenants 

Assist with new vendor set up 

Assist management with monthly reporting 

Responsible for monthly bill-back to clients 

Responsible for invoicing tenants for any damage which they are directly responsible for reimbursement 

Client Services: 

Responsible for maintaining the day-to-day relationships with tenant contacts 

Prepare tenant memos and all communications as directed be manager 

Open management office for business daily at 8:30am 

Liaison between tenants and all building staff/team members 

Responsible for SharePoint management and document loading 

Follow up on all tenant requests to ensure completed to satisfaction 

Coordinate tenant meetings and schedule lunch for tenants and managers 

Coordinate all arrangements and notifications, acquire proper authorizations, and collect COI 

{certificates of insurance} as necessary 

Prepare monthly tenant newsletter, daily security and janitorial reporting 

Maintain daily tenant, employee and contractor’s contact 

Ensure all tenant needs – special needs are worked through effectively 

Assist the team with updating and implementing new property on-boarding 

Operations: 

Review tenant services requests daily and note completion 

Ensure 100% completion rate of satisfaction surveys 

Ensure all tenant contact information is accurate and completed in all building systems 

Ensure that Best Practices and Core Charters are implemented at the property 

Provide copies of utility invoices or information to Energy Star monthly 

Coordinate access for vendors 

Distribute documents to Lease Administration 

Scheduling use of materials to be moved into or out of property 

Construction Projects/Contractor Relations 

Work with Manager and engineering staff to plan an annual safety warden meeting 

Draft contracts as requested by managers within 24-48 hours of the request 

Enter work orders into Prism for maintenance requests 

Prepare and lead Quarterly table top discussions with Team Members 

Collect HVAC PM Service contracts from Tenant’s in accordance with the Lease Agreement on an annual basis 

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.