Location

Coastland Center - 1900 Tamiami Trail North

Business

At Brookfield Properties, we believe retail should be anything but typical. It’s why we’re integrating shopping, dining, entertainment, and more to reimagine retail experiences everywhere. Because for us, retail isn’t just about managing properties or redeveloping malls. It’s about creating inspiring spaces that draw consumers in. It’s about helping our tenants build their brand in a big way. It’s about contributing to our communities. And, more than anything, it’s about bringing people together.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Brookfield Properties has an immediate need for a Property Management Associate at Coastland Center.

The Property Management Associate (PMA) is responsible for efficiently coordinating all common area activities for the shopping center with the intent to maximize common area programming.  This person will uphold the property's strategic plan and company visual standards.  The PMA serves as a liaison between internal business units, the General Manager (GM), the Operations Manager (OM), the Group Business Development Representative (GBDR), those in Tenant Coordination and National Accounts, the Retailers, Contractors, and City/Town Officials to ensure effective communication, coordination, and programming of Business Development, Strategic Partnerships and Marketing activities for the shopping center.

Overall, we seek qualities that display our company’s core values which are Act with Integrity, Take Initiative, Build Mutual Trust and Win Together. 
 

Responsibilities

Business Development (TILS, RMU, KIOSK)

Facilitate license agreement administration for approved merchants (distribution, tracking approvals, obtaining signatures) and administer merchant on-boarding paperworkPrepare merchant for opening and vacating by coordinating logistics with property operations and security departmentsExecute deals in Salesforce system and maintain merchant files in compliance with auditing guidelinesInform retailer of benefits of business development retailer programsScreen and prospect for business development applicantsIdentify appropriate common area placement by understanding available inventoryParticipate in specialty leasing site visits with prospective tenants as requested and provide information on traffic, trade areaNegotiate new and renewal storage and local vending agreementsEnsure temporary merchants adhere to Company guidelines and common area standards: (late openings use clause infringements, manning units, etc).  Deliver violation letter and action notice as well as route internally to GM, Director of Business Development, GBDR and accountant.Prepare deal sheets for short term deals under targetsSign up new and existing tenants for Company InsuranceUses best judgment to resolve customer complaints and communicate any issues to the GM and GBDRCollect rent from Business Development tenants and follow up with tenants directly when neededManage the Specialty Leasing forecast using the Salesforce-based MAP report

Strategic Partnerships (Alternative Revenue and Sponsorship)

Update /manage Alternative Revenue Inventory in SalesforcePrepare sales packagesScreen and route Alternative Revenue (event access, media, sponsorship)Effectively coordinate with external back lit directory company (for example: Smartlite, Clear Channel) for postings and quarterly directory updates.  Monitor program so that no back-lit panel is vacant.Screen Strategic Partnership Alt Rev opportunities and communicate those opportunities to the appropriate representativeScreen & route Alternative Revenue (event access, media, sponsorship) call-ins to SP Rep assigned to propertyAlert corporate if any digital screens (Company owned Large Format or Food Court Video Walls, AdSpace) are not functioning or damaged (if applicable)

Tracking Merchant Metrics

Collect and enter specialty leasing sales informationManage collections to minimize accounts receivables

Events

Participate in Monthly Marketing callsSecure retailer participation for events (sampling, demos, offers, displays, etc.)Execute events planned for the propertyFollow up with retailers after events to determine results/metricsComplete Marketing Sharepoint site post eventsImplement Retailer Partnership deals (MAC, Lego)Worldwide Photography's on-site contact during Holiday/Easter

Visuals/Collateral

Coordinate selection of process and direct work to contracted visual merchandisers, ensuring compliance with Company guidelinesPost/maintain signage/collateral associated with contracted media buysPost and take down collateralCoordinate barricade graphics and install for vacancies or new retailersCoordinate vacant window displays and RMUs

Digital

Provide local social media posts to Community ManagerRespond to Medallia marketing commentsUpdate website, directory, sales, careers, events, etc.Respond to Opinions Matter emailsResponsible for posting appropriate content on social mediaProvide corporate team with relevant content from retailers for emails and SMS

Miscellaneous

Submit local content for digital screensOther duties as assigned

Qualifications

Associate’s or bachelor’s degree preferredCRRP designation or equivalent certification preferred1 - 3 years of regional shopping center management or 3+ years of comparable experience requiredStrong ability to lead and influence a diverse group of peopleAbility to communicate effectively, supervise, train and direct a mall operations team and contracted servicesAdept in financial analysis, budgeting and forecastingStrategic business orientation while maintaining attention to detailStrong project management and organizational skillsComputer skills: Excel, Word, Outlook, PowerPoint1+ years of supervisory experience preferred

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is required to do the following:

The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  The noise level in this work environment is usually moderate.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.