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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are seeking a dynamic and customer-oriented Residential Property Manager to oversee the day-to-day operations of our apartment complex. This role is crucial in maintaining high standards of service, managing tenant relationships, and ensuring smooth property operations.

Key Responsibilities:

Manage applicants and conduct viewing tours for prospective tenants

Secure offers on apartments and handle the re-letting process for vacant units

Organise and oversee repair works

Address general tenancy-related queries

Serve as the first point of contact for resident queries, including maintenance issues

Inspect vacant properties to ensure they meet quality standards

Oversee the day-to-day operation of the building

Maintain high standards of service throughout the property

What This Job Involves:

Being based on-site to build personal rapport with residents

Occasional weekend work as needed

Handling applicant enquiries and arranging property tours

Conducting tours and negotiating offers for available properties

Running regular resident engagement events

Ideal Candidate:

Confident in liaising with clients via phone, email, and letter

Ability to work under pressure with a degree of flexibility

Excellent time management skills

Strong interpersonal and communication skills

Good financial acumen

Ability to manage stakeholders confidently

Excellent organizational and IT skills (training on property management software will be provided)

Willingness to work flexible hours, including evenings for events and occasional tours

Previous experience in property management and letting is desirable

Experience in a customer-focused environment

Enthusiasm and a desire to further their career in property management

Required Qualities:

Enthusiasm and drive

Excellent organizational skills

Strong people skills

Ability to work under pressure

Flexibility, as no two days are ever the same in this dynamic role

This position offers an exciting opportunity for a motivated individual looking to advance their career in residential property management. If you thrive in a fast-paced environment, enjoy working with people, and have a passion for delivering exceptional service, we encourage you to apply.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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