Location: Naperville, IL
Work Environment/Hours
Monday - Friday 2nd Shift is 10am-7pm.
Hybrid role after training. Remote Monday & Friday.
Equipment will be provided
- Great amenities: gym, basketball court, coffee shop, convenience store
- Modern corporate office environment.
- Nice and updated kitchen area
QualificationsMinimum of 1-3+ of recent corporate customer service, data entry, and administration experience in an office setting.Proficiency in Microsoft Excel, Word, and other Microsoft Office suites.Self-starter with experience in claims processing, invoicing, and invoice entry.Attention to detail.ResponsibilitiesWill be making inbound and outbound calls to complete the claim/proposal process working of a queue.Calling providers off Google who can go into the area.Authorize costs to repair or replace systems or appliances covered by active enrollment.Accurately document conversations, agreements, and actions taken with providers regarding job costs and related tasks.Review and approve job costs for out-of-network providers and jobs with special circumstances not identified or pre-negotiated on rate sheets.Ensure and verify the accuracy of claim creation, coding, and documentation from creation to completion.Promptly handle correspondence from providers requesting approvals for additional charges on pending service orders.Coordinate appropriate follow-up with customers or providers to ensure issues are resolved satisfactorily.Coordinate appropriate follow-up with customers of non-covered claims and provide effective documentation explaining the reason why.Offer technical knowledge and expertise to other colleagues.Stay up to date with local codes and regulations along with labor and material costs.Promptly respond to actions generated by other team members.
Pay and Benefits
The pay range for this position is $19.23 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Naperville,IL.
Application Deadline
This position is anticipated to close on Feb 7, 2025.
\n
\n \n About Aston Carter:\n
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
\n Diversity, Equity & Inclusion\nAt Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\nThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
\nIf you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
\n\n