Summary:

The Global Business Operations (GBO) team is a dynamic group with high visibility within IQVIA. GBO develops strategic proposals and budgets for our customers, and upon award, drives contract execution, including changes throughout the study lifecycle, by working with numerous internal and external stakeholders. We seek highly motivated and accountable people looking for opportunities to impact the business and be part of the solution. At IQVIA, we look at individuals with a focus on continuous learning and career development.

Purpose:

Coordinate and manage the contracts, proposals and other designated processes for assigned customers to efficiently produce accurate and timely information.

Responsibilities:

Manage the day-to-day contract, proposal and other designated processes for large complex contracts

Act as regional expert on contracts, proposals and / or other designated processes and key interface for assigned customers, ensuring consistency in approach, metrics and format.

Manage project requirements, identify discrepancies and interact with customers to resolve issues

Develop and implement processes with a primary focus on increasing customer satisfaction and by creating efficiencies while maintaining consistency among all teams

Provide direction and strategy on projects and initiatives with minimal oversight

Maintain a focus and actively work towards attainment of all corporate goals (including but not limited to revenue, sales, and employee retention) and implement strategies to achieve those goals

Support with development and negotiation of MSA

Develop in depth understanding of and be compliant to all processes and policies relating to the development of contracts and proposals

Act as primary internal customer interface, responsible for developing key relationships

May participate in bid defense, customer meetings and on task forces as required

Provide advice, support and guidance as needed and serve as a mentor to colleagues

Perform other duties as assigned

Required Knowledge, Skills, and Abilities:

Knowledge of CRO Industry

Excellent knowledge of Microsoft Excel, Word and understanding of costing models

Excellent knowledge of contract, proposals and budget processes and ability to interpret budgets and protocols

Possess strong analytical skills and excellent verbal and written communication skills

Ability to establish and maintain effective working relationships with coworkers, managers and customers

Minimum Required Education and Experience

Degree in Life Science, Business Management or related field and 7 years’ experience in Contracts or Proposals or equivalent combination of education, training, and experience.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $84,000.00 - $140,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.