Come work for the leading employer in the Coachella Valley. Agua Caliente offers a comprehensive benefit and compensation package that includes rich medical and dental benefits, a 401k plan with employer match, more than 3 weeks of paid time off per year for newly hired employees, and other great benefits like food and beverage discounts at our three casinos, fuel discounts, tuition and wellness reimbursement, plus much, more.
WHO ARE WE: The Agua Caliente Band of Cahuilla Indians is a federally recognized Indian Tribe located in Palm Springs, California, with 32,000 acres of reservation lands that spread across Palm Springs, Cathedral City, Rancho Mirage, and into the Santa Rosa and San Jacinto mountains. The Tribe currently owns and operates two 18-hole championship golf courses, 3 casinos located in Cathedral City, Rancho Mirage, and downtown Palm Springs, two world class spas, and a fuel station. For more information about the Tribe, visit www.aguacaliente-nsn.gov.
The Agua Caliente Cultural Museum (ACCM) is a new 48,000 square-foot state-of-the-art Museum, located in downtown Palm Springs, California, and includes a permanent 10,000 square foot gallery on the history, culture, and present times of the Agua Caliente peoples, a 2,200 square foot changing gallery, dedicated collections storage areas, a 1,000 square-foot dedicated retail space, education classroom, meeting/event rooms and an outdoor education garden.
Position Summary:
The position reports to the Manager of Protective Services and assists in the day-to-day operation of the Museum’s safety, security, and visitor experience, reflecting the security program governing the Museum’s operating profile. The position helps to ensure a safe and secure environment for Tribal Members, visitors, and staff. A Protective Services Associate will handle a variety of duties and responsibilities, including the following:
Ability to communicate and interact effectively and courteously with all visitors Continuous tours of Museum premises, including patrolling designated outdoor areas Aiding and informing visitors regarding all Museum and Tribal operating procedures Assisting lost guests Providing crowd control and security for all Museum events. Immediately reporting suspicious or unusual activities to the proper supervisors Maintains and controls access to restricted areas Performs first aid, CPR, and the use of the AED as required Works with Tribal Casino Security, local police, fire, or other first responders as necessary in the event of emergency activity Accepts any found or misplaced property Responsible for maintaining Key Records Completes security incident reports for injured visitors, team members, or guests at the Tribal Cultural Plaza. Monitors camera recording via closed circuit television of building perimeters, parking lots, and front and back Museum gates Computer knowledge and written data entry of the Daily Dispatch Activity Log to include all appropriate incidents, and other recording media changes, report logs, dispatch logs, etc.
A Protective Services Associate must be able to expertly handle emergencies and to report any hazardous conditions or irregularities to the appropriate personnel; light office computer work (emails and written reports).