**Protective Services Agent** **Requisition Number:** 62375 **Location:** Boulder Colorado **Employment Type:** University Staff **Schedule:** Full Time **Posting Close Date:** 10-Mar-2025 **Date Posted:** **Job Summary** The **Protective Services Agent** reports to the Manager of Protective Services within the **Department of Security Services** , part of CU Boulder's **Division of Public Safety** . The Division promotes a culture of ethics, integrity, and safety in alignment with CU Boulder's commitment to operational excellence. The agent's primary responsibility is to support the Division's mission by fostering and maintaining a safe and secure environment for students, faculty, staff, and visitors. This is achieved through direct protection services for principal(s), supervision of access control measures, and coordination with law enforcement and campus partners. The successful candidate will build collaborative relationships across departments, incorporate safety innovations, and uphold high levels of integrity and security in protective services. The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities. **Who We Are** **Division of Public Safety** seeks to facilitate and coordinate a culture that supports the Boulder campus' commitment to maintain the highest level of ethics, integrity, and safety in the conduct of its operations. We do this though services to enhance community safety, protect life and property, and foster safe, secure, and ethical practices. The University of Colorado (CU) Boulder is one of America's leading research universities and the flagship of the CU System. As a comprehensive public doctoral Research University, CU Boulder is a member of the Association of American Universities and is classified as an R1 University. The university has nine schools and colleges offering over 150 academic programs and enrolling 35,000 degree-seeking undergraduate and graduate students. At CU Boulder, we believe in supporting each other and valuing everyone who is part of our community. Our values are expected of all Buffs and lead our actions in the classroom, on campus and in our community. At CU Boulder, we commit to building a more diverse and inclusive campus community. We value different backgrounds, identities and perspectives and believe that engagement with a wide range of ideas and viewpoints can help students learn and grow. **What Your Key Responsibilities Will Be** _Leadership and Analysis_ + Develop policies, standards, and procedures for protective services to ensure integrity, security, and standardization within the protective services function. + Maintain awareness of protective services industry innovations and integrate these innovations into divisional strategic planning as appropriate. + Provide direct support to the principal(s). + Exhibit analytical skills and objective observation to assess situations and make quick, effective decisions. + Demonstrate skill in managing situations firmly, courteously, tactfully, and impartially. + Possess skills to de-escalate tense situations and remain calm under pressure. + Ability to work various shifts, including days, evenings, nights, weekends, holidays, and overtime as needed to meet the department's operational requirements. _Operational Responsibilities_ + Provide security and escort services for principal(s) during normal working hours and after-hour travel, including out-of-state travel when required. + Communicate movement updates of principal(s) to leadership to maintain situational awareness. + Supervise and oversee building access control measures to ensure the safe arrival and departure of principal(s) and prevent unauthorized or suspicious access, identifying unsafe conditions or irregularities. + Investigate suspicious activities and unusual incidents related to specific events. + Analyze security data to identify patterns or trends that could impact principal safety and implement necessary course corrections. + Prepare and test emergency response plans for key locations, such as event venues, residences (as applicable), and primary office locations. + Conduct building security reviews and adversarial analysis of key locations and buildings as directed by supervisors. + Perform emergency walkthroughs of non-CU Boulder buildings where the principal is scheduled to be present. + Plan and develop work schedules to ensure adequate security coverage during regular operations and special events, including 24-hour shift coverage. + Participate in supervisory staff meetings, pre-event briefings, and other planning sessions; recommend policy changes and program improvements to superiors. + Perform access control; maintain unit duty logs, daily reports, incident reports, and all required documentation. + Supervise security officers, specialists, and contract security personnel during on-campus events. + Coordinate with federal, state, and local law enforcement agencies escorting VIPs and dignitaries on CU Boulder properties. + Perform safety and equipment inspections. _Campus Partnership_ + Engage in open and collaborative discussions with the Office of the Chancellor and the Department of Athletics. + Work with campus partners to find opportunities to improve the use of university resources in protective services operations. _Other Duties_ + Perform additional duties necessary for the operations and mission of the Division of Public Safety and the University. **What You Should Know** Weekends and nights may be required. **What We Can Offer** The starting salary range for this position is $70,000 - $85,000 annually. **Benefits** The University of Colorado offers excellent benefits (https://www.colorado.edu/jobs/benefits) , including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder (https://www.colorado.edu/about) . **Be Statements** Be impactful. Be visionary. Be Boulder. **What We Require** + Bachelors degree in relevant field. + Three years of experience that includes: progressively increasing responsibilities in the areas of public safety and protective services. + Equivalent combination of education and experience can substitute on a year for year basis. **What You Will Need** + Excellent communication, interpersonal and organizational skills. + Ability to build relationships and work collaboratively. + Ability to influence action in the direction of organizational priorities in areas where there is not a direct reporting relationship. + Ability to elicit business requirements for the public safety division and formulate solutions that meet business needs. + Ability to direct, motivate, develop and evaluate staff + Ability to engage in budget planning and justification, as well as budget reconciliation. + Willingness to build awareness of and follow campus policies and standards around hardware and software compliance, pricing and purchasing, and security standard processes. **Special Instructions** To apply, please submit the following materials: 1. A current resume. 2. _Optional_ : A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position. We may request references at a later time. Please apply by **March 10, 2025** for consideration. Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs (https://jobs.colorado.edu/) . In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. **To apply, visit https://jobs.colorado.edu/jobs/JobDetail/Protective-Services-Agent/62375 (https://apptrkr.com/6035857)** Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency (https://www.jobelephant.com/) jeid-7b4df02a4733b446a75753f23fe65c6f The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.