Home Office, CA, US
52 days ago
Psychiatry Regional Patient Access Manager, Southern CA
Who We Are:

At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs, but few options.

What We Do:

Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs, but few options. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine, and neuropsychiatric disorders. The company’s diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington’s disease, endometriosis* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X (Formerly Twitter) and Facebook. (*in collaboration with AbbVie)

About the Role:

Join Neurocrine Biosciences as a Regional Patient Access Manager (RPAM) and be at the forefront of providing crucial support services and education to Healthcare Professionals (HCPs), as well as Specialty Pharmacies (SPs) and Closed Door Pharmacies (CDPs). In this role, you'll have the opportunity to maximize patient access to Neurocrine Biosciences' products and ensure efficient distribution network operations. Your impact will extend to communicating coverage issues, patient financial support programs, and payer coverage policies with a deep understanding of regional and national payer processes. Collaborate across departments, provide training, and streamline workflow strategies, all while upholding the highest standards of ethical and compliant business practices. The territory covers San Diego, Santa Monica, Long Beach, Anaheim and Irvine, the ideal candidate will live in this geography and able to drive to these locations. Recent Specialty Sales and Field Access Experience is a plus.

Are you ready to make a meaningful difference in patient access and distribution efficiency? Apply now to join our diverse and inclusive team!

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Your Contributions (include, but are not limited to):

Builds and sustains relationships with pharmacies, physicians and their office staff and other HCPs to help resolve coverage problems for written prescriptions already in process

Works cross-functionally with field sales leadership, specifically Regional Sales Managers (RSM), Account Specialists, national account directors (NAD), network pharmacies, and home office colleagues within market access and other related functional departments, such as commercial analytics and operations, to support patient access with specific payers

Provides training and education to HCPs on payor specific coverage policies and documentation requirements, appeals processes for specific payers and patient financial assistance support programs, including Company copay assistance program and patient assistance program for relevant audiences, including internal and external customers

Introduces technology options (e.g-CoverMyMeds) for electronic Patient Access (PA) submission, explains payer criteria, forms, processes, PA, Letter of Medical Necessity, appeals, step edits, formulary exception requests and provides support for other related coverage issues and documentation requirements. Problem solves and conducts case resolution

Communicates effectively and compliantly with field sales, corporate office employees, HCPs, network pharmacies and HUB employees to help identify and resolve coverage and patient access issues

Identifies and communicates payer issues with National Account Directors (NAD) team

Interfaces with local closed-door pharmacies and LTC pharmacies providing support services and education

Communicates regularly to management the opportunities and challenges related to patient access issues

Presents insight into payer coverage policies and processes at internal business reviews and national/regional sales meetings

Conducts Patient Access workshops during POA meetings and assists with new hire training, as needed

Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment

Builds and upholds the company's pharmacy distribution network through the vetting process, maintaining its integrity and monitoring pharmacies to ensure their effective and efficient operations

Other duties as assigned

Requirements:

BS/BA degree in related field and 6+ years of pharma/biotech commercial experience, with 2+ years of experience with specialty pharmacy/market access. Specialty product experience, with CNS preferred. Previous experience in other functions in pharma/biotech desired OR

Master’s degree or MBA preferred and 4+ years of related experience OR

PharmD or PhD and 2+ years of related experience

Strong understanding of specialty pharmacies, managed care, pharmacy benefit managers and government payers and their impact on product access

Excellent working knowledge of patient support programs, including reimbursement support, financial assistance adherence programs, etc.

Strong understanding of prescription adjudication process

Ability to communicate payer coverage criteria and prior authorization processes

Previous experience in other functions in pharma/biotech desired; i.e- sales, management, marketing, managed markets etc...

Possesses good understanding of current issues within the marketplace, pharmaceutical industry, and national health care system

Ability to travel overnight up to 60% (travel consists of working with field sales, attending business meeting, industry meetings, and working with key customers)

These roles will be geographically dispersed across the US

Has knowledge of best practices in the functional discipline and familiarity with the broader underlying concepts of related business disciplines

Works to improve tools and processes within functional area

Developing reputation inside the company as it relates to area of expertise

Ability to work as part of and lead multiple teams

Exhibits leadership skill and ability, typically leads lower levels and/or indirect teams

Excellent computer skills

Excellent communications, problem-solving, analytical thinking skills

Sees broader picture, impact on multiple departments/divisions

Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency

Excellent project management skills and ability to work in a cross functional environment and handle multiple tasks

Excellent interpersonal skills and cross functional team success

Neurocrine Biosciences is an EEO/AA/Disability/Vets employer.

We are committed to building a diverse, equitable, and inclusive workplace, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don’t line up to exactly what we have outlined in the job description.

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The annual base salary we reasonably expect to pay is $127,500.00-$184,800.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position offers an annual bonus with a target of 30% of the earned base salary and eligibility to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
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