Dispatcher Part-TimeJob Responsibilities:Schedules and dispatches drivers via both radio and window dispatch workAnswers calls from clients and schedule services.Maintains records, logs, and schedules of the calls received to schedule transit services, drivers dispatched, and customer cancellations or no-shows.Enters data into spreadsheets and databases.Prepares reports on all activities occurring during their shifts.Assists with the preparation of daily schedules and workflow related to daily scheduling.Serves as an emergency contact for drivers in the field.Coordinates communications between drivers and other supervisory, Risk Management, and Training/Safety personnel.Coordinates with municipal, county, and other agencies in emergency situations or in traffic-routing problems, detours, enhanced service requirementsProvides coordination of schedules and directs work of Dispatchers in absence of Manager; works closely with Manager to administer the Dispatch function.Documents and reports disciplinary issues to manager.Other duties as required.Education, Licensing, and Certifications:High school diploma or equivalent, such as GED, required. Experience Required:Two or more years of public transit experience preferred.  Skills and Knowledge Required: Ability to organize logical and efficient schedules and routes and adapt to changes.Ability to read, understand, and interpret transit system operating rules, regulations, policies, procedures, and routes.Ability to assist handicapped passengers when needed.General knowledge of the methods of operating two-way communications equipment and proper radio procedures, and ability to communicate via radio or communications system.Strong written and oral communication skillsAbility to remain calm and organized in emergency and complex transit operation problems.Ability to use a multi-line phone system and handle multiple tasks concurrently.Ability to interact professionally with internal and external customers on all levels and be able to work well with diverse groups.Travel requirement (as a percent):