PTS Support Technician – Charlotte, NC
Publix
Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide innovative, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states. We offer positions at all levels – summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you are interested in IT security, platform engineering, architecture, software development, or infrastructure – we have a career path for you! See for yourself why Publix Super Markets, Inc. is a constant on Fortune Magazine’s Best Companies to Work list.
The Publix Technology Services (PTS) Support Technician will provide IT technical support for the Charlotte and Mooresville, NC area to include primarily the repair and preventive maintenance (encompassing servers, desktop computers, printing, point of sale, barcode scanners, weighing devices, and networking systems), but also occasionally the installation and lifecycle of IT hardware. This position supports Publix retail stores and involves traveling between them to perform on-site work. Shifts for this position are variable, based on the demands of current projects, and will involve overnight, evening, early morning, and/or daytime work depending on the task. Workdays will vary and include working a weekend rotation. This position will augment support in other areas when needed.
The Publix Technology Services (PTS) Support Technician will provide IT technical support for the Charlotte and Mooresville, NC area to include primarily the repair and preventive maintenance (encompassing servers, desktop computers, printing, point of sale, barcode scanners, weighing devices, and networking systems), but also occasionally the installation and lifecycle of IT hardware. This position supports Publix retail stores and involves traveling between them to perform on-site work. Shifts for this position are variable, based on the demands of current projects, and will involve overnight, evening, early morning, and/or daytime work depending on the task. Workdays will vary and include working a weekend rotation. This position will augment support in other areas when needed.
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