The Massachusetts Department of Public Health’s (DPH) Bureau of Health Care Safety Quality is seeking a qualified contractor to support the Bureau of Health Care Safety Quality’s (BHCSQ) Public Records (PRR) Coordinator in organizing, tracking, and responding to public record requests. Reporting directly to the PRR Coordinator, this temporary position works closely with the Department of Public Health’s Records Access Office (RAO) and Office of General Counsel (OGC) to ensure Bureau compliance with Department policies for all public record requests.

The Public Record Request Assistant works closely with the Bureau’s Division of Health Care Facility Licensure and Certification, Office of Emergency Medical Services, Division of Quality Improvement, and Determination of Need staff to determine availability of public records when requested, ensure each division’s public records are maintained in accordance with DPH and state policies, and periodically assist in records destruction in accordance with retention schedules.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

Drafting letters and coordinating the Bureau's response to requests for public records in compliance with the State Public Records Laws as well as DPH policies and procedures.Maintaining a well-organized, frequently updated spreadsheet to track public records requests, and identifying ways in which to improve organization of PRRs when necessary.Working with the PRR Coordinator to develop an organized system to ensure requests sent by the RAO and OGC are acknowledged via email in a timely manner, added to a tracking spreadsheet, and worked on in a timely manner in accordance with state and DPH policies.Developing expertise in identifying appropriate contacts within the Bureau to assist with completing PRRs and communicating with them in a timely manner, while also developing familiarity of Bureau databases and systems to identify where requested data may be available.Outreach via email and/or phone to public records requestors to determine clarifying information, when necessary.

Preferred Qualifications:

Experience with redacting sensitive information from documents.Strong interpersonal communications skills.Writing and editing experience.Experience with Microsoft Outlook, Word, Excel, and Adobe Pro.

Additional Information:

Period of Service:11/1/24 – 10/31/25(Renewable subject to appropriation)Benefits are unavailable with the exception of sick leave accruals.Contracts are renewable, subject to the Department approval, performance and allocation of funds.All employees will be paid on a biweekly basis and must have direct deposit.

Location: Position is office-based and located at 67 Forest Street, Marlborough, MA.

About the Massachusetts Department of Public Health (DPH):

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high-quality public health and healthcare services, and to promote wellness and health equity for all people in the Commonwealth.

We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious diseases, substance abuse, violence, preventable hospitalizations, and health disparities.

DPH coordinates programs and policies to address specific diseases and conditions and offers services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities, and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages, and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.

Learn more about our important work:www.mass.gov/DPH

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visithttp://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete theADA Reasonable Accommodation Request Form.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4

The Massachusetts Department of Public Health’s (DPH) Bureau of Health Care Safety Quality is seeking a qualified contractor to support the Bureau of Health Care Safety Quality’s (BHCSQ) Public Records (PRR) Coordinator in organizing, tracking, and responding to public record requests. Reporting directly to the PRR Coordinator, this temporary position works closely with the Department of Public Health’s Records Access Office (RAO) and Office of General Counsel (OGC) to ensure Bureau compliance with Department policies for all public record requests.

The Public Record Request Assistant works closely with the Bureau’s Division of Health Care Facility Licensure and Certification, Office of Emergency Medical Services, Division of Quality Improvement, and Determination of Need staff to determine availability of public records when requested, ensure each division’s public records are maintained in accordance with DPH and state policies, and periodically assist in records destruction in accordance with retention schedules.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

Drafting letters and coordinating the Bureau's response to requests for public records in compliance with the State Public Records Laws as well as DPH policies and procedures.Maintaining a well-organized, frequently updated spreadsheet to track public records requests, and identifying ways in which to improve organization of PRRs when necessary.Working with the PRR Coordinator to develop an organized system to ensure requests sent by the RAO and OGC are acknowledged via email in a timely manner, added to a tracking spreadsheet, and worked on in a timely manner in accordance with state and DPH policies.Developing expertise in identifying appropriate contacts within the Bureau to assist with completing PRRs and communicating with them in a timely manner, while also developing familiarity of Bureau databases and systems to identify where requested data may be available.Outreach via email and/or phone to public records requestors to determine clarifying information, when necessary.

Preferred Qualifications:

Experience with redacting sensitive information from documents.Strong interpersonal communications skills.Writing and editing experience.Experience with Microsoft Outlook, Word, Excel, and Adobe Pro.

Additional Information:

Period of Service:11/1/24 – 10/31/25(Renewable subject to appropriation)Benefits are unavailable with the exception of sick leave accruals.Contracts are renewable, subject to the Department approval, performance and allocation of funds.All employees will be paid on a biweekly basis and must have direct deposit.

Location: Position is office-based and located at 67 Forest Street, Marlborough, MA.

About the Massachusetts Department of Public Health (DPH):

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high-quality public health and healthcare services, and to promote wellness and health equity for all people in the Commonwealth.

We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious diseases, substance abuse, violence, preventable hospitalizations, and health disparities.

DPH coordinates programs and policies to address specific diseases and conditions and offers services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities, and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages, and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.

Learn more about our important work:www.mass.gov/DPH

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visithttp://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete theADA Reasonable Accommodation Request Form.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: None.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?Explore our Employee Benefits and Rewards

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: None.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?Explore our Employee Benefits and Rewards

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.