Under the direction of the Sergeant, Department of Public Safety (DPS), the Public Safety Assistant II (PSA II), provides essential support to DPS. This role requires comprehensive knowledge of the organization with skill in working in the security field and following all DPS policies and procedures. The PSA II is responsible for performing a broad range of duties while maintaining professionalism and confidentiality.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.    Safeguards Tribal citizens, assets, guests, team members, facilities, and operations by watching for unauthorized entry, suspicious activity, or crimes. It includes interacting with visitors to ensure safety, maintaining high vigilance, and accurately reporting incidents. Patrols and monitors assigned areas, including buildings, offices, and areas, either on foot or in a vehicle, to identify any suspected violations of policies, procedures, or laws.2.    Works proactively with DPS Sergeants, providing essential support. Assists in training and developing PSAs to ensure optimal efficiency and smooth operations.3.    Assists in carrying out investigations by examining and validating information through diverse investigative methods and interviewing pertinent individuals. Compiles written reports following departmental guidelines and presents oral reports as needed.4.    Monitors designated areas, addresses service calls, observes and assesses situations, collects essential information, and drafts incident reports for cases that don’t need additional follow-up.5.    Maintains care and control of authorized equipment, issued uniforms, and departmental equipment and areas.  6.    Serves as a PSA liaison, concentrating on PSA operations to ensure peak performance under the guidance of the DPS Sergeants.7.    Determines the need to initiate an investigation based on observations, and identifies, gathers, handles, and safeguards physical evidence as required, all in accordance with relevant laws, policies, and procedures.8.    Responds to emergencies and other incidents, taking immediate action to control the scene, administer first aid, offer necessary assistance, and make any required notifications.9.    Provides information and educates on relevant policies, procedures, and ordinances. Maintains positive relationships with internal guests, vendors, and team members. Employs a range of high-quality communication skills and specialized techniques to interact with community groups and guests from all backgrounds, both formally and informally.10.    Performs other duties as assigned to support the efficient operation of the department.

SPECIAL ASSIGNMENT OPPORTUNITIES

These positions are  available to current PSAIIs who have successfully completed their Field Training Program, are in good standing, and have been in their position for minimum of six (6) months. Special assignments require current Public Safety employees to go through a testing and selection process. Once selected, the Assistant will receive specialized training for their assignment. 

Off-sites

Training Division

Radio Communications

Dispatch

Access Control

Traffic Control

PSA IIs selected for this assignment will be responsible for training new Public Safety Assistants (PSA) during their on-the-job training program.  The PSA II completes required reports and documents their trainees training progress to the designated shift supervisor. They will train Public Safety Assistants on their designated shift assignment and may be asked to teach periodically at the Training Center and or in Shift Briefings. The PSA II reviews trainee proficiency and assesses work performance through observation and reporting.

 EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS

High School diploma or General Education Development (GED) is required. 

Minimum two (2) years of security experience required.

Minimum one (1) year of security supervisory experience preferred.

Must be at least 21 years of age.  

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Must possess outstanding communication and interpersonal skills. 

Advanced critical thinking and investigative skills. 

Include knowledge (technical, industry, regulatory, product, organizational, scientific, field specific, etc)

Include soft, technical or behavioral skills (communication, technical, problem solving, interpersonal, customer service, analytical, organizational, field specific, etc)

Include abilities (critical thinking, attention to detail, leadership, time management, creativity, adaptability, field specific, etc)

Include demonstrated functional, technical or behavioral, leadership competencies (Decision making, collaboration, teamwork, results orientation, communication, building relationships, strategic planning, accountability, integrity, customer service, problem solving, field specific, etc)

Must possess outstanding communication and interpersonal skills. 

Must possess intermediate proficiency in Microsoft Office Suite (Word, Excel, and Outlook).  

Working knowledge of security procedures, relevant State, Federal, and Tribal laws, regulations, and ordinances; proficiency in interviewing and interrogation techniques; and an understanding of laws related to search and seizure.

Must have the ability to observe situations analytically, and objectively, and to record pertinent information accurately.   

Must be able to communicate clearly and concisely both verbally and in writing.   

Must remain calm under stressful conditions, exercise reasonable judgment and make sound decisions especially during emergency situations.  

Must operate a motor vehicle safely and have knowledge of state and local motor vehicle laws.  

Must be well groomed and clean - hair must be neatly groomed and styled so that it remains professional and conservative in nature. Must abide by DPS policies on uniform appearance

Must demonstrate the ability to produce well written documents with regards to spelling, grammar, punctuation, organization, and content.  

REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS

At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

Select One of the Following:

☒ Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver’s license with an acceptable driving record as determined by the insurance carrier is required.

☐ Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles.

☐ No Driving Responsibilities: Role does not require a driver’s license or insurance.

Must possess and be able to comply with all current requirements set forth by the California Bureau of Security and Investigative Services (BSIS) for Security Guards. 

Must currently possess a valid BSIS Guard card.  Responsible for maintaining a valid BSIS Guard Card. 

Must complete an in-house two (2) week basic Public Safety Assistant academy. 

Must successfully complete a two (2) week Field Training Program and a 6-month probationary period. 

Must successfully participate in mandated in-service training.  This includes, but is not limited to, weaponless defense techniques, chemical agent/Pepper Gel (optional), first aid, CPR, security details throughout the property and off-site business locations, applicable policies and procedures. 

Must successfully complete New Employee Orientation department training, which may include National Incident Management System (NIMS) courses. 

San Manuel will make reasonable accommodations in compliance with applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

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