Work whereevery momentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkServing our community since MidState Medical Center is a vibrant and progressive organization with a genuine concern for our patients community and employeersquos alike Wersquove earned top honors for quality stroke care gold level recognition for organ donation and employing leaders in the field of cardiovascular and pulmonary rehabilitation providing the highest quality level of careJob SummaryPublic Safety Officers serve as front line guardians to the Hartford HealthCare Community by providing customer service and ensuring our environments are safe secure and more prepared for all of our patients visitors colleagues clinicians and physicians Public Safety Officers are equipped to prevent hazardous situations with their presence respond and manage hazardous and emergency situations and provide support and resources when situations are successfully managedmiddotProvides professional customer service focused assistance to the HHC Community including patients visitors families colleagues clinicians physicians and the first responder community among othersmiddotPatrols and rounds facility to identify concerning activity safety concerns or other problems May be assigned to fixed areas to check credentials provide information or directions When assigned to mobile patrols operates vehicles in a safe manner complying with all traffic and safety rulesmiddotProvides a timely response uses problem solving to take appropriate action to manage and investigate security incidents and hazardsmiddotMaintain current knowledge of instructions policies and procedures and performs work in accordance with these guidelinesmiddotShares information with other Public Safety Officers maintains accurate activity logs and completes reports and documentationmiddotPartners with law enforcement and other first responders when circumstances warrantmiddotInforms supervisor or other leadership of unusual situations and request additional assistance as neededmiddotCompletes other duties as assignedWork whereevery momentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkServing our community since MidState Medical Center is a vibrant and progressive organization with a genuine concern for our patients community and employeersquos alike Wersquove earned top honors for quality stroke care gold level recognition for organ donation and employing leaders in the field of cardiovascular and pulmonary rehabilitation providing the highest quality level of careJob SummaryPublic Safety Officers serve as front line guardians to the Hartford HealthCare Community by providing customer service and ensuring our environments are safe secure and more prepared for all of our patients visitors colleagues clinicians and physicians Public Safety Officers are equipped to prevent hazardous situations with their presence respond and manage hazardous and emergency situations and provide support and resources when situations are successfully managedmiddotProvides professional customer service focused assistance to the HHC Community including patients visitors families colleagues clinicians physicians and the first responder community among othersmiddotPatrols and rounds facility to identify concerning activity safety concerns or other problems May be assigned to fixed areas to check credentials provide information or directions When assigned to mobile patrols operates vehicles in a safe manner complying with all traffic and safety rulesmiddotProvides a timely response uses problem solving to take appropriate action to manage and investigate security incidents and hazardsmiddotMaintain current knowledge of instructions policies and procedures and performs work in accordance with these guidelinesmiddotShares information with other Public Safety Officers maintains accurate activity logs and completes reports and documentationmiddotPartners with law enforcement and other first responders when circumstances warrantmiddotInforms supervisor or other leadership of unusual situations and request additional assistance as neededmiddotCompletes other duties as assignedOne year of relevant experience public safety corrections emergency medical services militaryrequiredHigh school diplomaGEDrequiredmiddotValid driverrsquos licenserequiredmiddotValid CT Guard CardrequiredmiddotAbility to read write speak and understand EnglishrequiredmiddotTwo years of relevant experiencepreferredmiddotBasic First Aid and CPRpreferredmiddotCrisis Prevention Institute CPIpreferredmiddotManagement of Aggressive Behaviors MOABpreferredmiddotMultilingualpreferredmiddotAbility to exercise discretion and use good judgment to perform duties promptly and consistently with little direction based on the current circumstancesmiddotFocused on providing an exceptional experience to our patients customers staff organizations and internal and external partnersmiddotAbility to analyze and solve a variety of difficult situations problem events emergenciesmiddotAttention to detail and ability to handle tasks independentlymiddotBasic to intermediate computer and technology skills electronic tools and resourcesWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentOne year of relevant experience public safety corrections emergency medical services militaryrequiredHigh school diplomaGEDrequiredmiddotValid driverrsquos licenserequiredmiddotValid CT Guard CardrequiredmiddotAbility to read write speak and understand EnglishrequiredmiddotTwo years of relevant experiencepreferredmiddotBasic First Aid and CPRpreferredmiddotCrisis Prevention Institute CPIpreferredmiddotManagement of Aggressive Behaviors MOABpreferredmiddotMultilingualpreferredmiddotAbility to exercise discretion and use good judgment to perform duties promptly and consistently with little direction based on the current circumstancesmiddotFocused on providing an exceptional experience to our patients customers staff organizations and internal and external partnersmiddotAbility to analyze and solve a variety of difficult situations problem events emergenciesmiddotAttention to detail and ability to handle tasks independentlymiddotBasic to intermediate computer and technology skills electronic tools and resourcesWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment