Work whereevery momentmattersEvery day almost Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network Charlotte Hungerford Hospital is a bed general acute care community hospital located in Torrington Connecticut that serves as a regional health care resource for the residents of Litchfield County and Northwest ConnecticutCHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient safe and comfortable patient environmentJob SummaryPublic Safety Officers serve as front line guardians to the Hartford HealthCare Community by providing customer service and ensuring our environments are safe secure and more prepared for all of our patients visitors colleagues clinicians and physicians Public Safety Officers are equipped to prevent hazardous situations with their presence respond and manage hazardous and emergency situations and provide support and resources when situations are successfully managed middot Provides professional customer service focused assistance to the HHC Community including patients visitors families colleagues clinicians physicians and the first responder community among others middot Patrols and rounds facility to identify concerning activity safety concerns or other problems May be assigned to fixed areas to check credentials provide information or directions When assigned to mobile patrols operates vehicles in a safe manner complying with all traffic and safety rules middot Provides a timely response uses problem solving to take appropriate action to manage and investigate security incidents and hazards middot Maintain current knowledge of instructions policies and procedures and performs work in accordance with these guidelines middot Shares information with other Public Safety Officers maintains accurate activity logs and completes reports and documentation middot Partners with law enforcement and other first responders when circumstances warrantmiddot Informs supervisor or other leadership of unusual situations and request additional assistance as needed middot Completes other duties as assignedWork whereevery momentmattersEvery day almost Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network Charlotte Hungerford Hospital is a bed general acute care community hospital located in Torrington Connecticut that serves as a regional health care resource for the residents of Litchfield County and Northwest ConnecticutCHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient safe and comfortable patient environmentJob SummaryPublic Safety Officers serve as front line guardians to the Hartford HealthCare Community by providing customer service and ensuring our environments are safe secure and more prepared for all of our patients visitors colleagues clinicians and physicians Public Safety Officers are equipped to prevent hazardous situations with their presence respond and manage hazardous and emergency situations and provide support and resources when situations are successfully managed middot Provides professional customer service focused assistance to the HHC Community including patients visitors families colleagues clinicians physicians and the first responder community among others middot Patrols and rounds facility to identify concerning activity safety concerns or other problems May be assigned to fixed areas to check credentials provide information or directions When assigned to mobile patrols operates vehicles in a safe manner complying with all traffic and safety rules middot Provides a timely response uses problem solving to take appropriate action to manage and investigate security incidents and hazards middot Maintain current knowledge of instructions policies and procedures and performs work in accordance with these guidelines middot Shares information with other Public Safety Officers maintains accurate activity logs and completes reports and documentation middot Partners with law enforcement and other first responders when circumstances warrantmiddot Informs supervisor or other leadership of unusual situations and request additional assistance as needed middot Completes other duties as assignedmiddot One year of relevant experience public safety corrections emergency medical services military requiredmiddot High school diploma or equivalent required middot Valid driverrsquos license and an excellent driving record requiredmiddot Valid CT Guard Card required or documentation of submission of CT Guard Card application with expectation to receive CT Guard Card within days of hiremiddot Ability to read write speak and understand English requiredmiddot Two years of relevant experience preferredmiddot Basic First Aid and CPR preferredmiddot Crisis Prevention Institute CPI preferredmiddot Management of Aggressive Behaviors MOAB preferredmiddot Multilingual preferredmiddot Ability to exercise discretion and use good judgment to perform duties promptly and consistently with little direction based on the current circumstancesmiddot Focused on providing an exceptional experience to our patients customers staff organizations and internal and external partners middot Ability to analyze and solve a variety of difficult situations problem events emergencies middot Attention to detail and ability to handle tasks independently middot Basic to intermediate computer and technology skills electronic tools and resourcesWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your momentmiddot One year of relevant experience public safety corrections emergency medical services military requiredmiddot High school diploma or equivalent required middot Valid driverrsquos license and an excellent driving record requiredmiddot Valid CT Guard Card required or documentation of submission of CT Guard Card application with expectation to receive CT Guard Card within days of hiremiddot Ability to read write speak and understand English requiredmiddot Two years of relevant experience preferredmiddot Basic First Aid and CPR preferredmiddot Crisis Prevention Institute CPI preferredmiddot Management of Aggressive Behaviors MOAB preferredmiddot Multilingual preferredmiddot Ability to exercise discretion and use good judgment to perform duties promptly and consistently with little direction based on the current circumstancesmiddot Focused on providing an exceptional experience to our patients customers staff organizations and internal and external partners middot Ability to analyze and solve a variety of difficult situations problem events emergencies middot Attention to detail and ability to handle tasks independently middot Basic to intermediate computer and technology skills electronic tools and resourcesWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your moment