Work whereevery momentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkWork whereevery momentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe HHC Neighborhood Health program began in with the vision of bringing healthcare to all in need Currently these sites include soup kitchens shelters congregate housing and apartment complexes and senior centers The program is currently a ldquobricks and mortarrdquo operation necessitating the set up and breakdown of the equipment and supplies necessary to operate the clinics within designated sites The future of NBHC plans to offer more direct street medicine with teams both on foot and using outreach vehicles to meet people where they are in tents encampments on doorsteps etcThe Neighborhood Health Public Safety Officer provides professional safety and security services to ensure a safe environment for the Neighborhood Health clinics the team and the community Responsibilities include but are not limited to the followingMonitors clinic site andor community outreach to identify suspicious activity behavior safety concerns and mitigates risksAssists Medical Staff as requested combative patients unruly patients stand by and controlling a situationImmersed in the community engaging with people in their neighborhoodsAssist with breaking down stigmas by promoting positive dialogue between people experiencing homelessness and psychosocial issues and the medical communityProvides a timely response and takes appropriate actions to potentialactualsecurity threatsPrepares detailed reports of all incidents and security issuesJob SummaryPublic Safety Officers serve as front line guardians to the Hartford HealthCare Community by providing customer service and ensuring our environments are safe secure and more prepared for all of our patients visitors colleagues clinicians and physicians Public Safety Officers are equipped to prevent hazardous situations with their presence respond and manage hazardous and emergency situations and provide support and resources when situations are successfully managedmiddotProvides professional customer service focused assistance to the HHC Community including patients visitors families colleagues clinicians physicians and the first responder community among othersmiddotPatrols and rounds facility to identify concerning activity safety concerns or other problems May be assigned to fixed areas to check credentials provide information or directions When assigned to mobile patrols operates vehicles in a safe manner complying with all traffic and safety rulesmiddotProvides a timely response uses problem solving to take appropriate action to manage and investigate security incidents and hazardsmiddotMaintain current knowledge of instructions policies and procedures and performs work in accordance with these guidelinesmiddotShares information with other Public Safety Officers maintains accurate activity logs and completes reports and documentationmiddotPartners with law enforcement and other first responders when circumstances warrantmiddotInforms supervisor or other leadership of unusual situations and request additional assistance as neededmiddotCompletes other duties as assignedWork whereevery momentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkWork whereevery momentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe HHC Neighborhood Health program began in with the vision of bringing healthcare to all in need Currently these sites include soup kitchens shelters congregate housing and apartment complexes and senior centers The program is currently a ldquobricks and mortarrdquo operation necessitating the set up and breakdown of the equipment and supplies necessary to operate the clinics within designated sites The future of NBHC plans to offer more direct street medicine with teams both on foot and using outreach vehicles to meet people where they are in tents encampments on doorsteps etcThe Neighborhood Health Public Safety Officer provides professional safety and security services to ensure a safe environment for the Neighborhood Health clinics the team and the community Responsibilities include but are not limited to the followingMonitors clinic site andor community outreach to identify suspicious activity behavior safety concerns and mitigates risksAssists Medical Staff as requested combative patients unruly patients stand by and controlling a situationImmersed in the community engaging with people in their neighborhoodsAssist with breaking down stigmas by promoting positive dialogue between people experiencing homelessness and psychosocial issues and the medical communityProvides a timely response and takes appropriate actions to potentialactualsecurity threatsPrepares detailed reports of all incidents and security issuesJob SummaryPublic Safety Officers serve as front line guardians to the Hartford HealthCare Community by providing customer service and ensuring our environments are safe secure and more prepared for all of our patients visitors colleagues clinicians and physicians Public Safety Officers are equipped to prevent hazardous situations with their presence respond and manage hazardous and emergency situations and provide support and resources when situations are successfully managedmiddotProvides professional customer service focused assistance to the HHC Community including patients visitors families colleagues clinicians physicians and the first responder community among othersmiddotPatrols and rounds facility to identify concerning activity safety concerns or other problems May be assigned to fixed areas to check credentials provide information or directions When assigned to mobile patrols operates vehicles in a safe manner complying with all traffic and safety rulesmiddotProvides a timely response uses problem solving to take appropriate action to manage and investigate security incidents and hazardsmiddotMaintain current knowledge of instructions policies and procedures and performs work in accordance with these guidelinesmiddotShares information with other Public Safety Officers maintains accurate activity logs and completes reports and documentationmiddotPartners with law enforcement and other first responders when circumstances warrantmiddotInforms supervisor or other leadership of unusual situations and request additional assistance as neededmiddotCompletes other duties as assignedOne year of relevant experience public safety corrections emergency medical services militaryrequiredHigh school diplomaGEDrequiredmiddotValid driverrsquos licenserequiredmiddotValid CT Guard CardrequiredmiddotAbility to read write speak and understand EnglishrequiredmiddotTwo years of relevant experiencepreferredmiddotBasic First Aid and CPRpreferredmiddotCrisis Prevention Institute CPIpreferredmiddotManagement of Aggressive Behaviors MOABpreferredmiddotMultilingualpreferredmiddotAbility to exercise discretion and use good judgment to perform duties promptly and consistently with little direction based on the current circumstancesmiddotFocused on providing an exceptional experience to our patients customers staff organizations and internal and external partnersmiddotAbility to analyze and solve a variety of difficult situations problem events emergenciesmiddotAttention to detail and ability to handle tasks independentlymiddotBasic to intermediate computer and technology skills electronic tools and resourcesWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentOne year of relevant experience public safety corrections emergency medical services militaryrequiredHigh school diplomaGEDrequiredmiddotValid driverrsquos licenserequiredmiddotValid CT Guard CardrequiredmiddotAbility to read write speak and understand EnglishrequiredmiddotTwo years of relevant experiencepreferredmiddotBasic First Aid and CPRpreferredmiddotCrisis Prevention Institute CPIpreferredmiddotManagement of Aggressive Behaviors MOABpreferredmiddotMultilingualpreferredmiddotAbility to exercise discretion and use good judgment to perform duties promptly and consistently with little direction based on the current circumstancesmiddotFocused on providing an exceptional experience to our patients customers staff organizations and internal and external partnersmiddotAbility to analyze and solve a variety of difficult situations problem events emergenciesmiddotAttention to detail and ability to handle tasks independentlymiddotBasic to intermediate computer and technology skills electronic tools and resourcesWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment