Job Description

Renishaw is an innovative engineering company with a proud history of delivering measurement, calibration and precision manufacturing solutions to some of the most complex engineering processes in the world. Since our inception over half a century ago we have grown a global presence with over 70 offices in 39 countries across Europe, Asia Pacific and the Americas and employ a workforce of over 5000 people. 

This is an onsite support position designed to assist the purchasing and customer service areas in a hybrid function with various tasks as a member of the Customer Engagement Team. We are located in West Dundee, IL with a typical work schedule of 7:45 AM-4:15 PM M-F.

Purchasing support duties include playing a key role in the supply chain management process. The primary responsibilities are to ensure prompt delivery of materials and services by communicating the status of critical orders and eliminating difficulties and delays.

Duties include accurate order entry, handling status inquiries, and providing real-time status updates.

Customer service support duties include being responsible for assisting the Customer Engagement teams members in entering, processing and fulfilling orders and inquiries in a timely manner.

Principal Duties & Responsibilities

Purchasing Support

Placing and expediting supply orders for inventory and office suppliesConfirms shipping dates and monitors shipping notices to avoid potential problems with deliveriesReports major shipping problems to purchasing agent and customer serviceMonitor shipments to identify delays once order is in transitSupporting Shipping Coordinator for inventory control in purchasing and importing from overseas suppliers, including customs clearing proceduresPurchase order entry and expediting

Customer Service Support

Assist with order entry for materials or services received by members of the Customer Engagement team via fax, mail, email telephone, web chat, or personal requestsReviews product warranties related to customer inquiries and requestsProcess documentation for product returns/ knowledge of Renishaw’s RBE processEngage in new order and return follow-up, as directedCoordinates product returns and related customer inquiriesEscalates issues to higher authoritiesOther duties as assigned or requested

Qualifications

Education and Experience:  Minimum

Experience in Purchasing, Materials Management, Import/Export logisticsKnowledge of U.S. salesProficient in Microsoft Office including Microsoft Excel, Word, and OutlookExcellent attention to accuracy and detailExcellent verbal, written communication and interpersonal skills

Education and Experience:  Preferred

Degree in Supply Chain Management or relevant experience or degree; advanced degree/certification preferred

Knowledge, Skills and Abilities, Competencies

Ability to multitask and work independentlyInterpersonal skillsVerbalWrittenConflict-management

Compensation Range-Non-exempt, hourly role (Annual estimate)

Up to $45,000(depending on experience level)

In an effort to comply with local legislation, as well as to provide greater transparency to candidates regarding cash compensation, Renishaw sets standard pay ranges for all U.S.-based roles as established by job function, level, and geographic location. Final offer amounts are determined by multiple factors, including candidate experience and expertise, as well as geographic location, and may vary from the amounts listed above

Equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.  Affirmative action employer of minorities, females, veterans, and individuals with disabilities.

Benefits 

Renishaw offers a competitive, comprehensive benefits package for employees including health, dental and vision benefits, a 401K plan with company match, flexible spending accounts, life insurance, short- and long-term disability, vacation and personal time, paid company holidays and an employee assistance program.

Employment Type:

Regular

Time Type:

Full time

Requisition Number:

R8075 Purchasing Coordinator (Open)

Reasonable Accommodation:

If you need any assistance seeking a job opportunity at Renishaw, or if you require reasonable accommodation with the application process, please call 847-286-9953 or contact us at Americas.Workday@renishaw.com.