Min 5-6 years of experience in Pyspark / AWSMonitoring the job and resolve the errors in case of failuresResolve the user queries [incidents/ service requests] within SLAsShould be able to priorities the tasks and handle workloadsProduction support and should know all terminologies of production supportStakeholder Management & Team ManagementCoordination with the Dev team for bug fixes, automation and new developmentRotational PST shiftsCommercial pharma domain knowledge is an advantage