QA Analyst III United States + Apply + + + + About CentralSquare Technologies CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient. Job Description What We’re About At CentralSquare, you’ll get the opportunity to work in a collaborative environment within a company that builds complex web-based enterprise applications for our Public Servants across North America. As over 250 Million citizens in the US are impacted by CentralSquare Software, we are on a trajectory to revolutionize the way agencies address citizens’ needs by improving quality of life and building safer, smarter communities...and we need great candidates to do it! Looking to grow your career? That’s great! Hard work should be rewarded, and we are committed to cultivating careers while providing competitive compensation and a great benefits package, including tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Our flexible work environment also enables you to take advantage of an excellent work-life balance whether you are in office or working remotely. The Role This role collaborates with the development team in the testing strategies and plans for customer software applications. They will engage in the designing, writing, editing, modifying, and debugging of complex test scripts while partnering with developers and business analysts to evaluate, identify, and document key requirements. This role will also help to train and support more junior QA Analysts, handle higher risk areas of the software, and take on more of a leadership role among the team.Job Duties Include:•Design, write, edit, and modify complex test cases•Estimate, prioritize, and plan testing activities•Identify test conditions, both positive and negative, from User Stories, Product Backlog Items and other requirements documents•Create manual test cases with pre-conditions including machine state, configuration and data, and action steps which exercise the code and expected results for successful execution•Execute manual test cases, document results, update progress, and track bugs•Perform problem analysis, reproduction, and resolution of defects•Identify defects in software under development and work with the development team to verify that defects are eliminated and tests are in place to verify and prevent•Proactively select Product Backlog Items and commit to timely delivery•Provide detailed reporting of results, defects, and risks identified during testing of all assigned projects•Participate in the production of software documentation and release notes•Gain a good understanding of framework and infrastructure of involved products•Collect and analyze quality metrics•Collaborate with their team in the delivery of work against the agreed upon definition of completion•Prepare for, attend, and participate in all Agile meetings, advocating for strong Agile principles•Work with Scrum Master directly to understand the role and help guide Scrum meetings•Demonstrate working software to stakeholders•Prioritize workflow in accordance with departmental goals and initiatives•Review and adjust test plans created by junior testers•Research new ideas, technologies, and concepts for the team•Performs all other duties as assigned Skills & Requirements Requirements: •Bachelor's degree in Computer Science or related field, or equivalent experience•5-7 years of professional testing experience including identifying, designing, developing, and maintaining test cases and test suites in an Agile/Scrum environment•Excellent skills in executing tests and identifying defects•Extensive knowledge in modern test methodologies and processes•Excellent skills with a relevant programming language•Excellent SQL skills and database experience•Excellent testing framework understanding•Some professional experience with web services•Some knowledge of automation framework•Excellent report writing skills•Experience working in the Software Development Life Cycle•Self-starter who can work independently in a self-managed team environment•Ability to collaborate with team and across departments to deliver results on time and within scope•Assist, support, and train more junior QA Analysts as needed•Understand the value of effective communication and works as part of a team to promote communication within it•Good presentation skills•Good facilitation skills•Certifications a plus