Description and Requirements The Business Analyst is responsible for reporting, business process review, and data analysis relating to activities ensuring operational effectiveness. The BA will assist management by developing and maintaining reporting tool and processes, querying and analyzing data, identifying root causes, recommending and supporting decision making. The BA owns project goals by developing project plans, establishing deadlines, monitoring milestone completion, providing timely reporting of issues that impact progress and resolving conflicts – including, the documentation and prioritization of assignments. Develop and maintain new and existing reporting tools, databases, and processesAnalyze various types of data and processes in a versatile manner and professionally present findings and recommendationsQuery and manipulate data to root cause, trend, summarize findings, and offer recommendations.Identify defects and improve departmental performance by supporting quality, operation efficiency, and production goals thru reportingWork departmentally and interdepartmentally to recommend and implement modifications to existing reporting functionsReport and present findings based on data analysis and other project assignmentsCommunicate with all levels of the organization, including technical staff, internal non-technical staff, testing teams, and business stakeholdersReview technical specifications to ensure business requirements are adequately reflected in technical planning documentsEnsure all work is completed in accordance with regulatory, compliance and corporate requirementsTrend and compare analyses against departmental and corporate standardsRecommend changes to address deficiencies and/or further improve and streamline performance based on analysis findingsRecommend, develop, and implement effective reporting tools for the departmentPrepare routine reports as needed (financial, quality, production, operational efficiency, etc.)Track and report updates on individual work assignments and other projects within established timeframesWork directly with appropriate members of the department and other Healthfirst business units to understand project concepts, objectives and approachAssess and prepare to address the operational impacts, workflow, and training issues of the assigned project(s)Ensure post implementation accuracyProvide project and informational updates to management as available and/or assigned.Collaborate with business units to understand strategic goals and promote an environment conducive to creativity, change and information exchangeAdditional duties as assigned

Minimum Qualifications:

High School Diploma or GED from an accredited institutionExperience with in-depth data querying and manipulation of data to assist with root-causing, trending and summarization of projects presented to various level audiencesExperience with MS Excel functions that include working with large data sets, creating standardized reports (across multiple spreadsheets), utilizing vLookups and advanced functions/formulas, creating, using and interpreting pivot tables, filtering and formattingExperience gathering and communicating complex analytical business requirements in a simple and easy to understand manner to other staffExperience in creating and running complex queries using SAS, SQL or other programs (i.e. Visual Basic coding, etc.)

Preferred Qualifications:

Bachelor’s degree or higher from an accredited institution.Relevant work experience within the healthcare industry (such as a managed care organization, commercial health insurance plans, hospital, etc.)Relevant work experience and knowledge around process quality (quality assurance, process audit, continuous improvement, Lean Six Sigma, etc.)Experience with data analytics and visualization tools including Excel, Tableau, Tableau Prep and AlteryxThis is a collaborative team environment. You must be able to effectively work with others, provide and implement project solutions while understanding process flowsStrong communication and interpersonal skills centered around an ability to work both independently and as part of a teamDemonstrate consistent multi-tasking skills and planning for prioritizing workload within tight deadlines.

Compliance & Regulatory Responsibilities: See Above

License/Certification: NA

Hiring Range*:

Greater New York City Area (NY, NJ, CT residents): $67,200 - $97,155

All Other Locations (within approved locations): $59,800 - $88,910

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.