Description We are offering a long-term contract employment opportunity for a QA Coordinator/Doc Management individual who is detail oriented in the mortgage industry. Located in Pittsburgh, Pennsylvania, this role involves the diligent management and processing of customer applications and documents, maintaining customer accounts, and addressing customer inquiries. Responsibilities: • Accurate and efficient processing of customer credit applications. • Ensuring lender specifications are met in all transactions. • Maintaining and updating the operational system with correct statuses and notes for all audit resolution tasks underway. • Shipping approved closed loan packages after review. • Handling and processing incoming requests from customers for trailing documents such as recorded mortgages, title policies, etc. • Resolving internal and external customer inquiries presented through direct email or group managed email box in a timely manner. • Processing incoming packages for the QA review team and preparing them in lender-specific stacking order. • Scanning and uploading stacked closed loan packages into appropriate orders in the system and pushing them to the QA review queue. • Checking if funds are due from the consumer based on the CD and processing received checks. • Managing and processing all recordable documents from OS partners or internal team with handoff to recording team. • Shipping recorded documents to the lender once complete. Requirements • Possess proficiency in Abila MIP software • Familiarity with various Accounting Software Systems • Proficient in using Adobe Acrobat • Experience with ADP - Financial Services • Skilled in CRM applications • Comprehensive knowledge of Accounting Functions • Experience in handling Accounts Payable (AP) • Ability to manage Answering Inbound Calls • Proficient in Check Processing operations • Exceptional Customer Service skills TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .