Job Overview The Food Safety and Quality Assurance Supervisor is the primary back-up to the FSQA Manager and will directly supervise and coordinate the activities within the lab to ensure the quality of product is consistent with Company expectations and customer requirements. Job Responsibilities + Support the FSQA department in the efforts to ensure raw materials and packaged products meet GLC and customer specifications + Develop, implement, review and maintain programs that support food safety fundamentals in cooperation with plant FSQA Manager + Facilitate the effective implementation and maintenance of quality audit programs including SQF, Identity preserved and customer specific audits. + Facilitate investigations and support corrective and preventive actions related to the food safety and quality programs + Coordinate and respond to customer concerns related to food safety and product quality + Communicate with cross-functional plant teams on FSQA projects, audit results and corrective actions + Facilitate and support training of all organization personnel to drive competency in execution of functions affecting product legality, safety and customer specifications + Communicate with plant and corporate FSQA on supplier concerns to resolve and mitigate problems + Facilitate internal audits of all plant areas for food safety and GMP compliance + Support sanitation programs to drive plant cleanliness and adequate documentation + Function as direct supervisor of the hourly FSQA team members and evaluate their performance for continuous improvement + Observe and evaluate laboratory and operational processes to drive continuous improvement on issues relating to the food safety and quality programs + Coordinate and participate in FSQA mock exercises such as Mock Trace/Recall and Mock Intruder + Facilitate and support product sampling and shelf life product retention program + Motivate and lead by example + All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures. + All GLC employees are expected to produce our products in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program + Other responsibilities as assigned by plant and corporate leadership + Maintain company confidentiality Required Education and Experience + Bachelor’s degree in Food Science or related field, or commensurate experience. + 2 years of Quality supervision experience or more. + 2 years of lab experience or more. + In depth understanding of chemical and physical processes relating to cheese and packaging quality. + Ability to make sound, independent decisions based on functional expertise and experience. + Ability to administer a proactive management approach. + Ability to provide leadership, support, communication and direction to lab technicians, as well as other personnel. + Ability to handle multiple tasks, troubleshoot and problem solve beyond the routine issues. + Proficient in Microsoft Office. + Able to work in the US without corporate sponsorship. Preferred Education and Experience + Experience with thermal processing and/or industrial pasteurization. + Bachelor’s degree in Food Science or Related Science Degree. + SAP experience. + SQF certified. + PCQI Certified. + HACCP Certification. Working Conditions • Ability to constantly stand/walk; bend/flex/extend neck; frequently grip/reach/lift/pull with L/R hands. • Ability to frequently handle material from floor-to-waist, waist-to-shoulder and pushing/pulling/carrying. • Hair nets, ear plugs/muffs, hardhats, and/or safety glasses may be required. • Occasional exposure to industrial operations including: temperature extremes from approximately 35ºF to 100ºF; noise levels in excess of 85 dB; moisture and moving machinery. • Repetitive work in a fast-paced production environment with average temperature of 50-60 degrees F. • Work is performed in a lab setting. EEOC & Disclaimer Great Lakes Cheese is an Equal Opportunity Affirmative Action Employer.