Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country.

Experity offers the following:

Benefits – Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision. Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful! Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more. Flexibility – Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance. Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones. Career Development – Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals. Team Building – We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party. Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

Hybrid workforce:

Experity offers Team Members the opportunity to work remotely or in an office. While this position allows remote work, we require Team Members to live within a commutable distance from one of our locations to ensure you are available to come into the office as needed.

 

Job Summary: 

The QA Team Lead plays a role in the analysis and validation of a project’s functional, performance, and security requirements, including the creation of test plans and test scripts as appropriate. The Software Quality Engineer Team Lead monitors every phase of the development process to ensure that the design and software adhere to Experity standards. This role helps meet deadlines by breaking up the development process into attainable testing goals and relaying any issues back to the engineering and product teams or leaders. Additionally, the Team Lead provides guidance and mentoring to the QA team.

Responsibilities:

Work with client applications to become a subject matter expert on functionality. Test software using best practice methodologies. Execute test cases for assigned areas. Mostly manual; however, up to 15% of cases may be automation. Analyze current needs/requests and compare with existing system functions and requirements. Work within the timelines established for software development turnaround times. Maintain expertise in evolving software, related operating systems, and advances in information technology. Report test results and defects utilizing appropriate departmental software programs. Ensure all business and technical requirements are covered by test cases. Prioritize test cases to ensure the highest risk and most important test cases are executed first. Document test results to support the efficient resolution of problems and to capture defect data. Collaborate with business analysts, business users, and development stakeholders to gather data for test coverage. Recommend modifications to standard testing processes to improve quality and effectiveness. Develop metrics to assist business, testers, and developers. Manages and Mentors Quality Assurance Testers. Connects team goals and objectives to overall strategy. Provides oversight and direction to direct reports, providing frequent and timely feedback. Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Manages performance deficiencies in a timely and clear manner, taking disciplinary action when necessary. Maintains employee work schedules including training, vacations and paid time off, telecommuting and overtime scheduling. Identifies problems, creates and implements effective solutions. Creates and implements new practices, processes and practices. Consciously creates a workplace culture that is consistent with the organization's core values. Other duties as assigned.

Education and Experience: 

Bachelor's degree or equivalent experience Five years of experience as an embedded tester. Two years indirect supervisor or leadership experience. Understanding of software design, development, and architecture (SLDC) SQL scripting experience Experience with Katalon Studio or similar test automation tools Experience in e-commerce or large-scale web application. Experience with Agile/Scrum methodologies.

Preferred: 

Experience in windows configuration/application tools. Experience with modern bug tracking tools. Experience in healthcare technology.

Budgeted salary range:

$84,000 to $105,000

Team Member Competencies:

Understands role on the team and works to achieve goals to the best of your ability. Working within a team means there will be varying opinions and ideas. Active listening and thoughtfully responding to what your team member says. Take responsibility for your mistakes and look for solutions. Understand how your actions impact team. Provides assistance, information, or other support to others to build or maintain relationships. Maintaining a positive attitude. Tackle challenges as they come, and don’t let setbacks get you down. Gives honest and constructive feedback to other team members. When recognizing a problem, take action to solve it. Demonstrates and supports the organization's core values.

Every team member exhibits our core values:

Team First Lift Others Up Share Openly Set and Crush Goals Delight the Client

 

Our urgent care solutions include:

Electronic Medical Records (EMR): Software that healthcare providers use to input patient data, such as medical history, diagnoses, treatment plans, medications, and test results. Patient Engagement (PE): Software that shows patients the wait times at various clinics, allows patients to reserve a spot in line if there's a wait, and book the appointment. Practice Management (PM): Software that the clinic front desk staff uses to register the patient once they arrive for their appointment. Billing and Revenue Cycle Management (RCM): Software that manages coding, billing and payer contracts for clinics so they don’t have to. Teleradiology: Board certified radiologist providing accurate and timely reads of results from X-rays, CT scans, MRIs, and ultrasounds, for our urgent care clients. Consulting: Consulting services for urgent care clinics to assist with opening, expanding and enhancing client's businesses