Job Description THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $110,000.00 - $120,000.00 The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community. The New York City Administration for Children’s Services of Office of Information Technology (OIT) department has the responsibility to provide high quality, reliable, sustainable technology services, and support to meet the needs of the families and children we serve through ACS and its vendor partners and other city agencies. ACS OIT Business Solutions unit provides Application Development services to define and deliver IT solutions that meet the specific needs of all ACS divisions. OIT Business Solution staff collaborates with staff across the agency to: - Conduct a core business analysis of operations and recommend the most appropriate IT Solution(s). - Provide assistance and guidance through the IT Governance process to receive appropriate approvals for IT initiatives, including procuring vendor agreements (SI contracts and RFPs). - Develop solutions based on program's requirements. - Provide support for all applications and fixing issues in a timely manner. Reporting to the Quality Assurance (QA) Manager, the Quality Assurance (QA) Technical Tester will be involved in test automation efforts and performance testing of ACS applications. The QA Technical Tester will work on regression test automation projects including design, development, execution, documentation, debugging, reporting and maintenance of automation test suites. This position will utilize the Selenium WebDriver Framework with JAVA or Python programming, TestNG and Page Object Model. The QA Technical Tester will also be involved in application performance testing using JMeter tool. Specific tasks include collecting performance requirements and objectives, defining test strategy and load distribution, preparing performance test plan, developing JMeter performance test scripts, running and monitoring performance/load test execution, monitoring server activity, collecting performance metrics on servers, gathering observations about system performance, identify server bottlenecks and reporting test results. Another area that the QA Technical Tester will be responsible for is automating the database migration testing process for projects that involve data migration or conversion. The selected candidate will be responsible for performing the following duties but not limited to: - Implement an efficient and scalable Selenium WebDriver automation framework with Java/Phyton programming and work on QA automation testing efforts including design, development, execution, documentation, debugging, reporting and maintenance of automation test suites. - Work with QA functional testers and project team to identify which test scenarios are suitable for automation. - Conduct regular automated regression testing to ensure that new changes do not negatively impact application performance. - Maintain, update, upgrade and improve the automated framework and test scripts based on changing application requirements. - Conduct performance testing using JMeter tool. Specific tasks include collect performance requirements and objectives, define test strategy and load distribution, prepare performance test plan, develop JMeter performance test scripts, run and monitor performance/load test execution, monitor server activity, collect performance metrics on servers, gather observations about system performance, identify server bottlenecks and report test results. - Document and report performance-related issues tracked through resolution to ensure improvements are implemented. - Perform data validation and data migration testing on the backend Oracle or MS SQL database by writing SQL queries. - Provide guidance and support to junior testers on automation and performance tools and best practices. Deliver technical training and mentor less experienced testers. - Work collaboratively with the project team to communicate testing progress and status, attend defect triage meetings to prioritize and track defects to closure, discuss project updates and issues to ensure appropriate follow through to resolution. - Assist with overseeing and reviewing the technical work produced by outsourced consultants or vendors. - Work with the QA Manager to continuously improve on strategy, test metrics, standard procedures and testing software. - Provide weekly status updates to ensure work is carried out in accordance with the schedule and testing requirements. ADDITIONAL INFORMATION Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report. TO APPLY Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID# 689848. No phone calls, faxes or personal inquiries permitted. Note: Only candidates under consideration will be contacted. Qualifications 1. A baccalaureate degree in computer science, engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure; or 2. Eight years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure; 3. Education and/or experience which is equivalent to "1" or "2" above. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.